Administrative Assistant, MRU Camps

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, more than 15,000 credit students choose from 13 bachelor degrees and 36 majors. Mount Royal University is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut'ina and the Iyarhe Nakoda. We are situated on land where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is "Mohkinstsis," which we now call the city of Calgary. The city of Calgary is also home to the Métis Nation. Mount Royal University is committed to removing barriers and fostering the inclusion of voices that have been historically underrepresented or discouraged in our society. In support of our belief that diversity in our faculty and staff enriches the work, learning and research experiences for the entire campus community, we strongly encourage members of the designated groups (women, Indigenous Peoples, persons with disabilities, members of visible minorities, and diverse sexual orientation and gender identities) to apply and self-identify.

Extraordinary kids deserve extraordinary camps! At MRU Camps we strive to offer high-quality programming for children and youth in a fun, innovative, and culturally inclusive environment since 1990. MRU Camps focuses on providing an environment where children and youth can grow and thrive to the best of their potential. For more information on our programs, visit our website at www.mrucamps.ca .

Under the supervision of the Youth Programming Manager, the Administrative Assistant will assist with administrative tasks associated with the operations of the Youth Programming department. This includes but is not limited to customer service; program audits; marketing; scheduling; registration; risk mitigation; and reporting. Additionally, the Administrative Assistant will be responsible for database and records management. The Administrative Assistant must have flexible hours for the months of July and August (the hours of work are between 7:00am – 6:00pm).

This is a full-time on-campus, in-person position requiring a police information check with vulnerable sector search and Standard First Aid with CPR Level C.

• Act as the first point of contact for parents, campers, members of the public and staff.

• Provide program information as required and recommend appropriate program choices via phone, email and in person.

• Maintain excellent customer service on an ongoing basis.

• Respond to routine inquiries from internal and external stakeholders in a timely fashion.

• Assist in tracking registration, web content, social media, inventory, on- and off-campus bookings, meal plans, facility usage, bursary applications, and program schedules; prepare progress and usage reports as directed.

• Assist in database input and rollover requirements. 

• Assist in departmental records management.

• Assist Program Coordinators and Manager with staff recruitment and selection process. This includes reviewing resumes, scheduling interviews, attending interviews, informing selected candidates, and assisting with the onboarding process.

• Attend career fairs and other professional recruitment initiatives as assigned. 

• Assist staff with information regarding procedure in relation to registration, class lists, schedules, timesheets, payroll, and any other questions that may arise pertaining to operational and employment requirements.

• Maintain accurate camp Information and statistics as required for partner agencies, sponsors, and associations.

• Ensure camp materials are not duplicated and distributed and that copyright laws are followed.

• Compile information pertaining to surveys and external market research as directed.

• Other administrative reports as directed. 

• Write internal control reports and attest what the program team delivered, key learnings, challenges, and highlight improvements and make recommendations needed for future programming.

• Assess program performance and provide an evaluation of the program in terms of quality of work.

• Arrange for external review of programs when necessary.

• Assist with program audits to assess areas to strengthen programs and mitigate risks.

• Support training manual revisions with a high attention to detail and make recommendations for improvements.

• Report on program/department information to team members on a regular basis as directed.

• Assist in implementation of marketing strategies and specific program/camp promotion (may include brochures, newspaper ads, web page development, direct marketing materials).

• Respond to potential customer, staff, and community partner (internal/external) inquiries.

• Assist and/or organize events such as trade shows, and career expos.

• Other duties as assigned

• Two-year diploma from a university or equivalent

  • Experience combined with post-secondary education may be considered

• Extensive expereince, knowledge and understanding of children and youth programs and delivery is an asset

• Strong organizational and time management skills

• Work process, database and spreadsheet skills

• Ability to work under pressure, independently, and as an effective team player

• Excellent communication and interpersonal skills

• Interest/education in the program area coordinated is an asset

• Problem solving and basic budgeting skills

• Police information check with vulnerable sector search

• Standard First Aid with CPR Level C

• Work process, database and spreadsheet skills

• Ability to work under pressure, independently, and as an effective team player

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions. 

At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, health and personal spending accounts, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre. 

Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, fitness classes, climbing, aquatics, sports, tournaments and certifications for students, employees and the public.

Salary:                             $42,572 - $53,833 per annum (Subject to retroactive increase based on Gain Sharing Conditions as per the Government of Alberta)

Closing Date:                  Open until suitable candidate is found

A resume and cover letter should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name], [Requisition Number], [Document Title].pdf (ex. Smith, 999999, CV.pdf).