Work Integrated Learning (WIL) Administrator

Apply now Job no:523901
Work type:full time
Location:Sydney, NSW
Categories:Administration, Business Development / Industry Engagement

• Employment Type: Continuing, Full Time (35-hour week)
• Remuneration Level 5: $82,818 - $93,711 + 17% Superannuation.  
• Location: Kensington, NSW (the successful candidate will be required to work on campus 2-3 days a week)
• Belong to a vibrant campus community, where dreamers are doers.

Why The Role Matters:

The Work Integrated Learning team supports the development of Faculty initiatives to support and strengthen student engagement programs in order to positively influence the student experience. This includes identifying, developing and implementing student development opportunities to enhance the student experience and ensure work-readiness. The Work Integrated Learning team is responsible for the placement and professional experience students complete as part of their course requirements.

The Work Integrated Learning (WIL) Administrator provides effective administrative support for all Work Integrated Learning courses in the Faculty. This role is a shared support role providing support to all staff and students relating to work placements in accordance with government and University procedures and requirements.

Accountabilities:

(please review the Position Description for a full list of Accountabilities)

• Arrange internships (via phone or email) for students in the faculty and provides support to other placement courses as needed.
• Maintain, prepare and supply accurate and up to date information relating to placements for all stakeholders, industry bodies, host organisations, WIL Supervisors, UNSW staff members and WIL students. Make it matter.
• Work closely with external stakeholders and other relevant agencies to identify and obtain suitable internship opportunities.
• Develop and maintain positive partnerships with host organisations.
• Respond to in-person, telephone and written enquiries and initiate appropriate action as required.
• Works closely with Senior WIL Officer and Academic Course Convenor/s to assess and ensure quality internship opportunities.
• Conduct pre-placement interviews with students as needed to assess student capability and readiness and match to a suitable host organisation.
• Work closely with Academic Convenor/s and student services to manage the identification, monitoring and support of ‘at risk’ students.
• Liaise with appropriate stakeholders and contribute to the development, promotion, delivery and evaluation of relevant WIL programs.
• Collaborate with the Senior WIL Officer (ADA) and Education Excellence Manager to develop and lead strategies for continuous improvement, implement and integrate solutions into relevant processes including changes to systems, policies and procedures.
• Apply, interpret and advise on policies, systems, manuals, rules, procedures and guidelines, ensuring that compliance requirements in all areas of responsibility are met.

Skills and Experience: 

To be considered you will hold Australian Working Rights or Australian Citizenship. Visa sponsorship is not available for this appointment.

(please review the Position Description for a full list of Skills and Experience)

• Relevant tertiary qualifications and relevant work experience and/or an equivalent level of knowledge gained through any other combination of education, training and/or experience.
• Substantial experience working in a Customer Service environment with proven experience engaging with a diverse range of stakeholders whilst successfully developing and maintaining strong working relationships.
• High level interpersonal and communication skills, and the ability to use tact and discretion when dealing with confidential matters.
• Demonstrated attention to detail while consolidating information from different sources with the ability to manage competing deadlines.
• Demonstrated experience in the use of computer software preferably InPlace, PeopleSoft, MS Word and Excel or willingness to undergo further training in these areas.
• An understanding of and commitment to UNSW’s aims, objectives, and values in action, together with relevant policies and guidelines.
• Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Flexible Working Options (work from home, flexible hours etc)
• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply:

Submit both a Cover Letter and CV online via the UNSW Job Board before Sunday 21st April 2024 by 11:30pm. Please ensure your cover letter addresses the selection criteria for this position (no more than 1-2 pages). A copy of the full PD:  Position Description - WIL Administrator.pdf

Get in Touch:

If you have any queries about the role, please contact Aaron Connolly at [email protected] .

If you have any questions regarding the recruitment process, please contact Allyssar Hamoud, Talent Acquisition Coordinator at [email protected]

Any applications sent to the contacts above will not be accepted.

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.

Advertised:05 Apr 2024 AUS Eastern Daylight Time
Applications close:21 Apr 2024 AUS Eastern Standard Time