Team Leader, Enrolments (OUA)

Are you a dynamic, process-driven leader with a passion for education and a desire to help students achieve their dreams? If so, we have the perfect opportunity for you! Our fast-paced and innovative Enrolments team are seeking a highly motivated and experienced Team Leader to join our ranks.

As the OUA Enrolments Team Lead, you will be at the forefront of our mission to manage the function of online courses available through Open Universities Australia and provide exceptional support to prospective and current students throughout the enrolment journey. You will be responsible for leading and inspiring a team of qualified enrolment advisors, ensuring that they deliver outstanding customer service throughout the student enrolment and curriculum delivery process.

You'll have the chance to flex your leadership muscles and demonstrate your exceptional communication and interpersonal skills as you build positive relationships with a range of internal and external stakeholders. You will also be the driving force behind the development of projects to improve and streamline process efficiency to create a seamless student experience.

We're seeking a creative problem solver with a keen eye for detail and a talent for multitasking. You'll be working in a dynamic environment, so you must be able to thrive under pressure and manage multiple priorities to meet deadlines. You will require the ability to easily learn, adapt and encompass the required systems and effectively utilise the technology and software available. Experience within a tertiary setting, including working knowledge of Student One software is desirable.

You will require current work rights in Australia that match the tenure of this role.

To learn more about this opportunity, please contact Susannah Ingram – Manager, Enrolments on 08 9266 9001.

About us
Student Services aim to enable Curtin’s vision through the delivery of a seamless student-centred experience accessible at any time, on any device, from any location. The area is responsible for the delivery of a suite of essential services, processes and systems which underpin and drive core Curtin University operations.
As a staff member within the Enrolments team, you can look forward to working in an inclusive, dynamic, and supportive workplace environment. You will have the opportunity to work with a diverse range of wonderful and skilled team members who all work together to achieve excellence. We also hold regular pop-up morning teas to fuel our team effectively!
 
Curtin University offers a competitive remuneration and benefits package, a friendly and collaborative work environment, generous leave entitlements and superannuation, flexible working arrangements, and salary-packaging. Our vibrant campus includes an art gallery, gym, childcare and medical centre, and endless food options including a supermarket.
For more information about our university, please visit www.curtin.edu.au
 
Join us!

Please provide a cover letter, and your CV to allow us to assess your suitability for this role.
To view a copy of the Position Description, please copy and paste the following link into your web browser.
https://cloudstor.aarnet.edu.au/plus/s/56IHePRDbPf8yBj
Applications close: 10PM AWST Thursday 6 April 2023
Applicants should note that prior to appointment, you will need to have a current National Police Records check, undergo character, integrity, and reference checks. Please note that this position may be subject to a WA state government vaccination mandate. If requested, you will be required to provide evidence of your vaccination status prior to employment.
If you have any queries in relation to this application process, please contact our careers team on 08 9266 9000 (option 3,1).

Please note we are not accepting applications from recruitment agencies at this time.