Teaching Support Officer - UNSW Law & Justice

Apply now Job no:523080
Work type:full time
Location:Sydney, NSW
Categories:Administration, Business Development / Industry Engagement, Procurement, Knowledge Exchange

• Employment Type: Full Time, Fixed Term for 18 months (35-hour week)
• Remuneration Level 6: $96,960 - $103,434 + 17% Superannuation.  
• Location: Kensington, NSW
• Belong to a vibrant campus community, where dreamers are doers!

Why The Role Matters:

The Teaching Support Team provides support to all Faculty of Law and Justice academics and teaching fellows in the delivery of undergraduate and postgraduate coursework programs as well as the Faculty’s Work Integrated Learning offerings. Working closely with the Teaching Support Team Lead, the Teaching Support Officer is responsible for providing strong administrative teaching support to key stakeholders, particularly course conveners, to ensure the teaching function and its associated tasks across all three Schools are delivered efficiently and appropriately.

If you have strong administrative skills including excellent attention to detail, you are comfortable liaising with staff and stakeholders at all levels and you have a can-do attitude we would love to hear from you!

Skills and Experience: 

To be considered you will hold Australian Working Rights or Australian Citizenship. Visa sponsorship is not available for this appointment.

(please review the Position Description for a full list of Skills and Experience)

• Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience.
• Excellent written and verbal communication skills, with a high level of attention to detail and the ability to liaise effectively with a range of stakeholders.
• Demonstrated ability to apply knowledge and experience to analyse and resolve complex and sensitive issues efficiently and effectively.
• High proficiency in standard Microsoft applications and demonstrated ability to learn, implement, and promote new systems. Experience using a student management system would be highly regarded.
• Excellent time management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative.
• Demonstrated ability to work collaboratively and productively within a team, but also to take initiative and work independently while managing competing demands.

Accountabilities: 

(please review the Position Description for a full list of Skills and Experience)

• Deliver consistent, accurate and customer focused advice to solve diverse teaching/education related enquiries.
• Apply, interpret and advise on policies, systems, rules, procedures and guidelines relevant to Teaching Support activities across the Faculty.
• Coordinate and provide administrative support regarding teaching workloads for Academic staff.
• Work collaboratively providing support to the wider team during peak periods.
• Act as the coordinator for relevant complex processes that involve cooperation between the Schools and other administrative units.
• Monitor, track, and report on task status to ensure time and quality metrics are met.
• Provide administrative support to Teaching and Learning Committees and Program Review Committees, as required.
• Contribute to a culture of continuous improvement, evaluating existing process, procedures and protocols, to identify opportunities for improvement and implement any approved changes.

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Flexible Working Options (work from home, flexible hours etc)
• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply:

Submit both a Cover Letter and CV online via the UNSW Job Board before Tuesday 2nd April 2024. Please ensure your cover letter addresses the selection criteria for this position. A copy of the full PD:  Position Description - Teaching Support Officer.pdf

Get in Touch:

If you have any queries about the role, please contact Roisin Martin at [email protected] .

If you have any questions regarding the recruitment process, please contact Allyssar Hamoud, Talent Acquisition Coordinator at [email protected]

Please note, any applications sent to the contacts above will not be accepted.

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.

Advertised:12 Mar 2024 AUS Eastern Daylight Time
Applications close:02 Apr 2024 AUS Eastern Daylight Time