Teaching and Academic Resources Officer

Job no: 0060429
Location: Parkville
Role type: Full-time; Continuing
Faculty: Business and Economics
Department/School: Management and Marketing
Salary: UOM 6 – $92,749 – $100,397 p.a. plus 17% super

• Support a smooth and successful academic journey for students at the school of Management and Marketing.
• Play a pivotal role in shaping an exceptional student experience.
• Salary packaging, subsidised health and wellbeing services, fitness and cultural clubs, Myki discounts, and a 25% discount on graduate courses to our staff and their immediate families!

About the Role
Seamlessly coordinate the administrative intricacies of teaching and learning initiatives within the department of Management and Marketing, ensuring smooth delivery of undergraduate, postgraduate, doctoral, and executive subjects and programs. Collaborate with the team to provide expert advice on curriculum development and delivery, coordinating teaching logistics like timetables and technology access, and ensuring efficient management of subject assessments and results.

Your responsibilities will include:

• Learning Management System access, updates, and staff training for seamless course delivery (e.g. annual template updates, staff access, content prep guidance, online assessment/marking).
• Supporting effective course scheduling by coordinating subject offerings, enrolment forecasts, staff availability, and venue requirements. Managing timetabling data and communicating clearly with academics.
• Providing advice and training to colleagues to deliver high quality support and ensure continuous improvement of departmental processes and resources.
• Supporting academic recruitment and onboarding for departmental programs (including teaching allocation, contracts, resource access, and casual staff guidance).
• Facilitating seamless assessment and results management: Communicating processes, collecting exam materials, providing technical support to academics, coordinating exam arrangements, and managing results return.

Who We Are Looking For
You are a highly organised and adaptable team player, whose exceptional communication and interpersonal skills allow you to build rapport and navigate complex situations with staff at all levels. A keen eye for detail ensures accuracy, while your strong planning skills and focus on process improvement keep things running smoothly. You readily embrace new challenges with a calm and collected approach, demonstrating initiative and a problem-solving mindset.

You also have:

• A degree in a relevant discipline and demonstrated experience in an academic environment, or equivalent skills and experience.
• The ability to manage competing deadlines and a high volume of work, ensuring tasks are completed efficiently and accurately.
• Experience and commitment to providing a high level of service with exceptional attention to detail and the ability to navigate complex staff interactions with sensitivity and sound judgment.
• Strong initiative, and a passion for problem-solving, with a proven ability to identify and implement solutions to complex challenges or implement improvements when opportunities arise.

For further information regarding responsibilities and requirements, please refer to the attached PD.

This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.

Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

Your New Team – The Faculty of Business and Economic
The Faculty of Business and Economics at the University of Melbourne has been preparing students for exciting and challenging careers in industry since 1924. We have developed an outstanding reputation, locally and internationally, for the quality of our teaching and research. The Faculty has an active board of business leaders, government representatives and community leaders who contribute to the implementation of our vision.

The Department of Management and Marketing is located in the Faculty of Business and Economics at the University of Melbourne, which is consistently ranked among the leading universities in the world. The Department has a strong research track-record, extending to the highest possible ranking of 5 ("Well above world standard") for both "Business and Management" and "Marketing" discipline areas in the most recent Australian Government's 2018 "Excellence in Research for Australia" evaluation. The Department is host to several research centres and research units, which are important research and engagement vehicles, and delivers executive education to various organisations globally.

What We Offer You!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information, check out our benefits  page!

About the University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website  and stay connected with our stories and people on LinkedIn .   

Be Yourself
The University of Melbourne values the unique backgrounds, experiences and contributions that each person brings to our community and welcomes and celebrates diversity.  First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact Kim Groizard at [email protected] , with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring

Join Us!
If you feel this role is right for you, please apply with the following documents: 

• Resume
• Cover Letter outlining your interest and experience
• The responses against the Selection Criteria^ (found in the Position Description)

^For information to help you with compiling short statements to answer the selection criteria and competencies, please go to http://about.unimelb.edu.au/careers/selection-criteria

If you have any questions regarding the recruitment process, please feel free to contact Petra Newton via email at [email protected] , ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.

If you have any particular questions regarding the job please follow the details listed on the Position Description.

Position Description