Student Progress and Assessment Advisor

Position Details

• 1x Continuing position I 1x Fixed Term position| Full-Time

• Higher Education Officer Level 5 | $77,686 - $85,736 p.a.

• Location: Bedford Park / Kaurna Country

• View Position Description

About the Student Administration Services 

Student Administration Services (SAS) provides support across the student and teaching lifecycles, from enrolments to graduation. Defined by two interconnected levels of service: the College SAS teams and the University-wide SAS teams, work collaboratively to deliver simple, timely, efficient, and innovative student administration services and advice to both students and staff.  

 
About the Role

Working as part of a university wide Student Administration Services team, the Student Progress and Assessment Advisor provides quality planning and operational support services for student progress and assessment related matters at a College level.

You will work within a highly skilled team to provide staff and students with high quality and accurate advice relating to assessment, examinations, results entry, managing student progress and prizes and awards processes. This multifaceted role will also provide administrative support for the Examination Boards and relevant assessment committees.

The Student Progress and Assessment Advisor will also be accountable for:

• Delivering comprehensive, timely and high-quality student progress and assessment services to students and staff including managing student enquiries and cases to resolution with University policies and procedures.

• Maintaining accurate records on the University’s Student Information System and related computer systems/software.

• Coordinating At Risk/show cause and preclusion activities at a College level, including organising and participating in meetings with students and interpreting and providing advice on the application of relevant policies and appeals processes, whilst ensuring student progress outcomes are in line with professional program accreditation.

Please note the successful incumbent of the continuing position will be required to work across several colleges, centrally and within the exams team.

About You

You will be an effective communicator, with a passion for providing high quality outcomes and customer service. You will have well-developed interpersonal skills to develop and enhance relationships with students, staff and other stakeholders through constructive and collaborative interactions. 

You will be a problem solver, with the ability to work collaboratively as part of a team to deliver operational services in a high-volume work environment to achieve strategic outcomes.

To be successful in this role you will also demonstrate:

• Completion of a degree or equivalent combination of relevant experience and/or education/training.

• High level of organisational, time and workload management skills, including the ability to use initiative and judgement and prioritise workload to meet strict deadlines.

• Ability to collect, analyse and interpret and advise on administrative policies and procedures.

Life at Flinders

We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?

• 17% Superannuation + salary packaging options

• Flexible working arrangements

• Wide range of professional development activities and services

• We embrace diversity and promote equity and inclusion for all students and staff

• Vibrant campus life and amenities including on campus health care services , gym  and childcare centre (Bedford Park, South Australia).

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples.  We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

Prescribed Conditions for Employment

• A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.

• Please note that you may be required to provide evidence that you are up to date with COVID-19 vaccinations, in line with the Flinders University COVID-19 Vaccination Policy  

How to Apply and Information

• You are required to submit Suitability Statement of no more than 3 pages, addressing the Key Position Capabilities of the position description.

• For more information regarding this position, please contact Shanelle Galea.

• Please see here for our Reconciliation Action Plan

• Please see here for our Indigenous Workforce Strategy

Please note, late applications and applications sent via agencies will not be accepted.

Certification

Applications to be submitted before 10.00pm:

03 Mar 2024

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.