Student Experience Programs Coordinator

• Full time continuing
• Provide operational management for the development, implementation and ongoing delivery of student experience and engagement activities in Sydney Business School
• HEO 7 Base Salary $100,032- $108,979 p.a. + 17% superannuation 

About the opportunity

The University of Sydney Business School is one of the Asia-Pacific region’s premier centres for engaged and innovative business education and research. With a highly international outlook, we have over 560 FTE (full-time equivalent) staff and more than 16,000 students from diverse backgrounds enrolled in a comprehensive suite of programs including the high-profile MBA.

The Student Experience Programs Coordinator provides overall operational management for the development, implementation and ongoing delivery of a suite of student experience and engagement activities and programs for students in the Business School. These include orientation, student mentoring, student representation, and clubs and societies. The role works closely with the Associate Dean (Student Life), Academic Director (Student Enrichment) and Manager, Student Life and the wider Education Services team to provide expertise and advice that contributes towards the School’s student experience priorities.

Your key responsibilities will be to:

• be responsible for the management, design, implementation, and evaluation of student experience and engagement activities and programs in the Business School
• develops and manages multiple work stream plans to meet overarching project objectives
• manage Clubs and Societies Funding Program
• manage large and boutique student experience events. These events will include Orientation, mentoring program events, clubs and societies events, or others as required
• design and deliver training and development opportunities for student participants in student experience programs (e.g. mentors, clubs and societies executives)
• support the Manager, Student Life, Academic Director (Student Enrichment) and Associate Dean (Student Life) in identifying objectives and goals that will shape the student experience by undertaking best practice research in student experience and engagement
• collaborate with students as partners, establish and maintain relationships with targeted students including managing student challenges, dealing with difficult student situations/ circumstances, and celebrating/ promoting student success.

About you

We are looking for a Student Experience Programs Coordinator who possesses:

• demonstrated project management and multi-tasking skills
• excellent organisational and time management skills to prioritise workload in order to meet deadlines while working consistently within busy schedules and under sustained pressure
• excellent leadership skills and experience leading a team, taking initiative and exercising sound judgement in resolving matters that may arise as part of normal daily work
• excellent verbal and written communication skills, with experience in handling a wide range of enquiries and providing excellent customer service
• ability to communicate and work closely with senior academic staff to develop and implement student life initiatives
• extensive knowledge of University policies and procedures and administrative processes within a tertiary environment
• strong problem solving skills and the ability to use initiative and exercise sound judgement and ability to prioritise workload during busy periods
• well-developed negotiation, conflict resolution, relationship building and influencing skills
• demonstrated experience in large-scale student experience and engagement programs, from inception to delivery and evaluation, including recruitment and development of participants
• experience with managing a diverse group of stakeholders; including students, senior leadership, academics, industry sponsors and other external contacts
• experience working with students from a non-English speaking background, and an understanding of the pressures and issues facing tertiary students
• demonstrated experience in developing and implementation student life activities (desirable).

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTIQ . We welcome applications from candidates from all backgrounds.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.  

If you are a current employee of the University or a contingent worker with access to Workday, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Rae Hao, Recruitment Operations, by email to [email protected] .

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Click to view the Position Description for this role.

Applications Close

Sunday 28 August 2022 11:59 PM