Student Engagement Advisor/Officer

Apply now Job no:500693
Work type:Professional
Location:Bruce
Categories:Administration, Student Support

• Harness your student centred enthusiasm, engagement, and administrative prowess in these diverse opportunities. Two positions available.
• UC Level 6, Salary Range $88,414 pa - $95,175 pa + 17% Super Full Time, Continuing Opportunity; and
• UC Level 5 Salary Range $77,292 pa - $87,815 pa + 17% Super Full Time, Fixed term opportunity Ending 5 March 2025

 About Us:

Join us here at University of Canberra where we walk together to foster an inclusive and empowered community. Together, we endeavour to empower, connect, and exchange knowledge with our diverse people, cultures, and environments.

We stand firm and dedicated to upholding fundamental values such as inclusivity, honouring Indigenous cultures (Nurragunnawali), driving positive change, nurturing curiosity, and promoting collaborative efforts. We are committed to leading the national education sector in championing equity, diversity, inclusion, and accessibility via Connected – A Decadal Strategy 2023-2032 .

About the opportunity:

In these student-focused opportunities, we are actively seeking individuals who embody a powerful blend of self-awareness, intuition, and empathy. These positions revolve around engaging with students through personalised interactions via phone calls and emails, with a keen emphasis on tailoring assistance to suit each individual's unique needs.

These qualities are crucial for comprehensively understanding and effectively addressing the diverse array of needs that students may present.

Within our supportive and collaborative team environment, both roles involve close collaboration with faculty staff to conceive and execute projects and initiatives aimed at bolstering student retention and advancement. High attention to detail is imperative for meticulously maintaining records and leveraging data analytics through CRM systems. These insights are instrumental in honing future engagement strategies and optimising our efforts to serve students better.

If you're motivated to enact change, unafraid to engage directly with stakeholders via phone calls, and passionate about achieving measurable results through KPIs, then these positions have it all.

Offerings/ Benefits/ Culture:

The University offers excellent conditions and benefits such as:

• Flexible working arrangements
• Family-friendly policies
• On campus Gym, Medical services, Cafes, Post office, Supermarket and Childcare facilities.
• Professional Development offerings (study assistance, corporate programs and discounts)
• Innovative work environment with a diverse and inclusive culture
• Access to Employee Assistance Program and a corporate private Health Plan (Bupa)

We warmly welcome Aboriginal and Torres Strait Islander heritage, persons with disabilities, and those representing culturally diverse backgrounds to join us in creating a brighter, more inclusive future for all.

What we need from you: To be considered for this position, we only require your CV; no additional documents are necessary.

SUBMIT your CV through the “Apply Now” tab.  We kindly ask that you take this opportunity to align your CV with the Position Description, ensuring that your skills and experience are clearly articulated in connection with the specific requirements of the role.

 Position Description Student Engagement Officer - UC 5.pdf

 Position Description Student Engagement Advisor - UC6.pdf

If you are initially shortlisted, you may be asked to complete an online one-way video interview. There will be a list of pre-set questions that will need to be answered within a stipulated time.

Working Rights: Applicants who wish to apply for this position should have valid working rights at the time of submission.

WWVP: The University of Canberra is committed to the safety of vulnerable and young people. As such, successful applicants will be required to have a current ACT working with vulnerable people registration. For further details on how to apply please click https://www.accesscanberra.act.gov.au

For job specific information: please contact Miss Rubani Singh, Manager Student Retention on 02 6201 2924 or email [email protected]

Recruitment and application questions: please contact the Talent Acquisition team on 02 6206 3867 or email [email protected]

Closing Date: 11.55pm, Sunday 17th March 2024

Advertised:11 Mar 2024 AUS Eastern Daylight Time
Applications close:17 Mar 2024 AUS Eastern Daylight Time