Student and Academic Administration Officer - Faculty of EAIT

• Faculty of Engineering, Architecture and Information Technology

• Student and Academic Administrative support

• Excellent communication and time management skills

• Full time, permanent position

• Visa sponsorship is not available for this appointment

• Job advertisement closes on Sunday, 3 March 2024

• Based at St Lucia Campus

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave

• 17% superannuation contributions

• 17.5% annual leave loading

• Access to flexible working arrangements including hybrid working options, purchased leave, and a condensed fortnight.

• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

• On campus childcare options

• Cheap parking (from just $5.75 a day)

• Salary packaging options

About This Opportunity 

The principal responsibilities of the Student and Academic Administration Officer are to support the Manager, Student and Academic Administration and the Associate Dean (Academic) in the efficient operation of the Faculty’s student administration and to provide professional and accurate advice to staff and students.

We are offering a permanent position that is predominantly expected to support the international administration team and reports to the Coordinator, International Administration.

Key responsibilities will include: 

• Undertake administrative tasks for a range of student administration activities across domestic and international, undergraduate and postgraduate programs, including admission, credit, progression, graduation, and cross institutional study.

• Provide administrative or secretarial support to the Associate Dean (Academic) and Manager, Student and Academic Administration on student and academic administration matters.

• Provide accurate advice to students through email, phone and student consultations on a range of student administration matters.

• Update internal and University databases to ensure currency of information for staff and students.

• Liaise with other Faculties, Schools, Academic staff and Central Administration regarding matters of policy, and procedures.

• Process documentation, answer queries and prepare correspondence as required.

• Ensure details required for Government reporting are completed in accordance with statutory and policy requirements.

• Assist with the preparation of materials for reports and documents for a range of tasks in the Academic Services team.

• Assist with the implementation of strategies and work practices which will improve the workflow, efficiency and effectiveness of the Faculty Academic Services team.

• Represent the Faculty at TSXPO, UQ Open Day and related promotional and recruitment activities and exhibitions.

• Provide support for orientation planning and organisation.

• Develop and maintain storage and retrieval systems for information relevant to Faculty initiatives.

• Assist in other activities of the Faculty Office as required.

This is a full-time (100%), continuing position at a HEW level 5.

The full-time equivalent base salary will be in the range $77,396.47 - $86,029.78, plus a generous super allowance of up to 17%. The total FTE package will be up to $90,553.87 - $100,654.84 annually. As this role is covered by an Enterprise Agreement, you will also receive regular remuneration increases – at least once a year.

About You  

• An undergraduate degree, or an equivalent combination of relevant experience and/or education/training.

• Excellent verbal and written communication skills, effective interpersonal skills, and excellent attention to detail.

• Ability to prioritise competing work demands in a high-volume environment and meet deadlines.

• Knowledge of student administration, both domestic and international, undergraduate, and postgraduate, including admissions, enrolments, examinations, and graduation.

• Problem solving skills using judgement and reasoning in interpreting situations and providing accurate and consistent advice, particularly in relation to policies and procedures.

• Proficiency at an advanced level using student administration systems, computer software packages for word-processing and spreadsheets.

• Commitment to and enthusiasm for the provision of excellent client service.

• Ability to operate flexible across the range of functions within the Faculty Office and to work as a member of a team.

In addition, the following mandatory requirements apply:

• Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment. 

• Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits. 

 
Questions? 

For more information about this opportunity, please contact Mrs Sophie Dutton . For application queries, please contact [email protected] stating the job reference number (below) in the subject line. 
 

Want to Apply? 

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the ‘About You’ section  

• Resume 

Other Information 

At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on equity, diversity and inclusion .  We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in the broader community, whether that be gender identity , LGBTQIA+ , cultural and/or linguistic , Aboriginal and/or Torres Strait Islander peoples , or people with a disability . Accessibility requirements and/or adjustments can be directed to [email protected] .

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

Applications close on Sunday, 3 March 2024 at 11.00pm AEST (Job Reference Number - R-35818). Please note that interviews have been tentatively scheduled for Tuesday, 12 March 2024.

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