Service Integration Lead

• Full time continuing position
• Provide leadership and technical expertise in the area of cloud computing and application integration
• Base Salary $129,874 + 17% superannuation 

About the opportunity

The Service Integration Lead provides leadership and technical expertise in the area of cloud computing and application integration, including cost, performance, and security. They ensure that software developers and application owners understand the University’s IT capabilities and assist these groups in accessing ICT cloud resources.

Working collaboratively across the University, they establish tools, frameworks and support mechanisms that assist application developers, support teams and external providers in delivering fit for purpose applications. The position holder will understand and document the requirements for application hosting environments and work with the cloud operations team to deliver the required servers, storage, networks and detailed configurations required for a successful implementation. In addition to hands on business computing work the role advocates for technical, process and culture change, and engages ICT teams to deliver innovative and automated solutions.

Your key responsibilities will be to:

• determine and document client expectations and deliver outcomes to agreed targets and timeframes
• undertake a hands-on role supporting cloud computing environments ensuring timely and effective responses to users’ needs including prioritisation of requests and incidents
• provide subject matter expertise on contemporary IT industry trends, primarily as they relate to cloud solutions, automation, and compute
• manage the implementation of operating environments and activities related to the business plan for the work area, ensuring effective conversion of strategy into operating processes and activities, and the efficient alignment and utillisation of resources to meet key priorities and objectives
• develop partnerships with internal & external stakeholders to cultivate trust, collaboration and commitment in the ICT services and resources, including building the business computing service and gathering client requirements to set team priorities.

About you

• tertiary qualifications - Information Technology or an equivalent combination of training and experience
• extensive experience managing supplier relationships to deliver cost affective and quality outcomes
• ability to think conceptually, and transform concepts into technological infrastructure deliverables through a technical team
• excellent and persuasive communication and negotiating skills, with the ability to communicate effectively with non-ICT personnel. Lead and facilitate discussions
• strong technical competence in computing including Cloud Computing, Windows and Linux OS, Storage, and compute
• excellent leadership and people management skills, with the ability to lead, and motivate a team of technical staff, as well as work as part of the team.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTIQ . We welcome applications from candidates from all backgrounds.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.  

If you are a current employee of the University or a contingent worker with access to Workday, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Victoria Ford-Rogers Recruitment Operations, on 0451 842 942 or by email to [email protected]

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The University reserves the right not to proceed with any appointment.

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Applications Close

Monday 05 September 2022 11:59 PM