Senior Student Transactions Officer

• $75821 to $84254pa (HEW 5)
• Ongoing, Full-time, Joondalup Campus
• Open to candidates with relevant work rights

STUDENT ADMINISTRATION
JOONDALUP CAMPUS  
$75,821 TO $84,254 PA (HEW 5) 
ONGOING, FULL TIME

Overview

We are seeking a highly motivated, exceptionally customer focused ‘back office’ administrator with experience working in a complex customer-oriented, high volume transaction processing environment to assist students and other customers in the resolution of complex enquiries.

The current vacancy is in the Assessments and Student Records team, where you will be involved in organising examinations across multiple locations, supporting Progression Panels through the processing of progression and completion outcomes, reviewing applications from students seeking academic remission and assisting with enquiries on the phone and by email.  The successful candidate will also be part of a diverse team which offers opportunities for team members to contribute to continuous improvement and to develop networks with colleagues across ECU.   

Although initially assigned to the Assessments and Student Records team, you may be rotated to other teams in Student Administration as operational needs arise, and/or to enable your career development (Admissions, Fees and Scholarships, Assessments and Student Records). 

We are looking for someone to join the team early February, who demonstrates the following capabilities:

• Experience in a complex customer-oriented, high-volume transaction processing environment
• Demonstrated time management and organisational skills with a proven ability to establish priorities, achieve objectives and meet deadlines.
• A performance-oriented approach with demonstrated ability to act with a high level of initiative, attention to detail, problem solving, analysis and judgement to provide accurate and appropriate outcomes.

Previous experience in the Higher Education industry, whilst not essential, will be well regarded.

You will also demonstrate personal attributes that are congruent with the University’s values of Integrity, Respect, Rational Inquiry, Personal Excellence and Courage.

Benefits & Remuneration

This fixed term position attracts remuneration of $75,821 TO $84,254 pa (pro-rata for part-time appointments) plus University superannuation contribution.

ECU supports a work/life balance for staff. Benefits such as flexible working arrangements may also be negotiated to meet your personal circumstances.

ECU has an Award-winning Health and Wellness Program and an extensive range of staff benefits across entertainment, financial, health, travel and consumer goods and services.

For information on the benefits of working at ECU, please visit Our Benefits on the Employment Opportunities website.

Contact

Interested applicants are welcome to contact Cloe Nickoll at [email protected] for more information.

How to Apply

Please upload your CV and a covering letter addressing the key capabilities and whether you are seeking full time or part time employment. 

Closing Date:

Applications close Sunday, 22 January 2023 at 11.30pm (AWST).

PLEASE NOTE: APPLICATIONS WILL ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE THE RELEVANT WORKING RIGHTS TO FILL THIS POSITION.

ECU is a diverse and inclusive workplace reflecting the differences in society. Specific strategies and initiatives are in place to address underrepresentation of specific groups. Applications are encouraged from suitably qualified people from all backgrounds. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

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