Senior Student Transaction Officer - Open to ECU Staff Only

• $73,257 to $81,404 pa (HEW 5)
• Ongoing, Full Time, Joondalup Campus
• Open to applicants with the relevant working rights

OPEN TO ECU STAFF ONLY
STUDENT ADMINISTRATION
$73,257 to $81,404 pa (HEW 5)
ONGOING, FULL-TIME, JOONDALUP CAMPUS

Overview
We are seeking highly motivated, exceptionally customer focused ‘back office’ administrators with experience working in a complex customer-oriented, high volume transaction processing environment to assist students and other customers in the resolution of complex student enquiries. The successful candidates will be part of a diverse team which offers opportunities for team members to contribute to continuous improvement and to develop networks with colleagues across ECU.

Although initially you will be assigned to the Assessments and Student Records team, you may be moved to other teams as the operational need arises, and/or to enable your career development (Admissions, Fees and Scholarships, Assessments and Student Records). N.B. these are not front facing roles.

To be successful in this role, you will need to demonstrate the following skills, experience and capabilities:

• Experience in a complex customer-oriented, high-volume transaction processing environment responsible for academic, financial or non-financial type transactions.
• Demonstrated time management and organisational skills with a proven ability to establish priorities, achieve objectives and meet deadlines.
• A performance-oriented approach with demonstrated ability to act with a high level of initiative, attention to detail, problem solving, analysis and judgment to provide accurate and appropriate outcomes.

Previous experience in the Higher Education industry, whilst not essential, will be well regarded.

You will also demonstrate personal attributes that are congruent with the University’s values of Integrity, Respect, Rational Inquiry and Personal Excellence.

Benefits & Remuneration
This ongoing, full-time position attracts remuneration of $73,257 to $81,404 pa (HEW 5) plus 17% employer superannuation contribution.

ECU supports a work/life balance for staff. Benefits such as flexible working arrangements may also be negotiated to meet your personal circumstances.

ECU has an Award-winning Health and Wellness Program and an extensive range of staff benefits across entertainment, financial, health, travel and consumer goods and services.

For information on the benefits of working at ECU, please visit Our Benefits on the Employment Opportunities website.

Contact
Interested applicants are encouraged to contact Cloe Nickoll on ext. 9741 for more information.

How to Apply
Please upload your resume together with a statement (maximum of 2 pages) addressing the key experience and capabilities listed above.

Closing Date:
Applications close on Sunday 8 August 2021 at 11:30pm.

PLEASE NOTE: BECAUSE THIS IS AN ONGOING POSITION, APPLICATIONS WILL ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE EITHER PERMANENT RESIDENCY OR AUSTRALIAN CITIZENSHIP.

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ECU is a diverse and inclusive workplace reflecting the differences in society. Specific strategies and initiatives are in place to address underrepresentation of specific groups. Applications are encouraged from suitably qualified people from all backgrounds. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

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