Senior Student Adviser

• $75,821 to $84,254 pa (HEW 5)
• Fixed term (to 15 March 2024) , Full-time, Joondalup campus
• Open to candidates with the relevant work rights

SENIOR STUDENT ADVISER 
STUDENT LIFE 
$75,821 TO $84,254 PA (HEW 5)
1 X FIXED TERM FULL-TIME 
JOONDALUP CAMPUS

Overview
Within Student Life, the Student Hub is responsible for providing quality and timely advice to students who attend in person and have general and course advice enquiries. The Hub team also responds to escalated complex digital enquiries and provides support to Schools for relevant administrative processes related to the academic program and the needs of students.

Reporting to the Coordinator, Student Hub this senior role is responsible for effectively providing a broad range of customer focused, student advice to all ECU students and school support operations. The initial schools of focus this position will be support for School of Engineering, School of Nursing and Midwifery, School of Science and School of Medical Health Sciences. 

The Senior Student Adviser also acts as an escalation point for Student Advisers for the more complex student enquiries and would have a broad knowledge of student administrative processes, courses, and support services. In addition, Senior Advisers support Student Hub Coordinators by leading project work and on occasions acting as proxy in meetings. 

While the position is required at and will be predominantly based at Joondalup, working from Mount Lawley campus will be expected as needed. 

The successful candidate will have:

• Demonstrated ability to build rapport and form positive relationships with all internal stakeholders as well as external stakeholders/communities
• Experience coordinating small projects, including training and support of colleagues as necessary 
• Complex problem solving and decision-making skills
• Continuous improvement approach to the workplace

You will also demonstrate personal attributes that are congruent with the University’s values of Integrity, Respect, Rational Inquiry, Personal Excellence and Courage.

Benefits & Remuneration
This full-time position attracts remuneration of $75,821 to $84,254 pa plus 17% University superannuation contribution.

ECU supports a work/life balance for staff. Benefits such as flexible working arrangements may also be negotiated to meet your personal circumstances.

Contact
Interested applicants are welcome to call Angela Hamand, Coordinator Student Hub on +61 8 6304 9703 for more information.

How to Apply
Please upload your statement for the 4 criteria listed above, give clear examples of where you have demonstrated these capabilities and please keep it to no more than 3 pages. Please also attach your resume. 

Next Steps
Student Life have one immediate full-time vacancy available.

However, we are also seeking to establish a Metro Campus (Mount Lawley and Joondalup) recruitment pool for the position of Senior Student Adviser from which permanent, fixed-term, full-time, part-time or casual appointments may be made where opportunities arise in the next six (6) months. These opportunities may be with a focus on different schools to those listed for the position that is initially available. 

Candidates who successfully progress to the recruitment pool will be sent a confirmation email at that time. If a hiring manager deems you suitable for a future role, a formal interview will take place. Your application will remain in the recruitment pool for a period of six (6) months.

Closing Date
Applications close on Thursday 16 of March 2023 at 11:30pm AWST.

PLEASE NOTE: APPLICATIONS WILL ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE THE RELEVANT WORKING RIGHTS TO FILL THIS POSITION.

#LI-ECU

ECU is a diverse and inclusive workplace reflecting the differences in society. Specific strategies and initiatives are in place to address underrepresentation of specific groups. Applications are encouraged from suitably qualified people from all backgrounds. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

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