Senior ServiceNow Developer

Updated: about 2 months ago
Location: Darlington, SOUTH AUSTRALIA
Job Type: FullTime

  • Excellent opportunity for an experienced Senior ServiceNow developer to provide subject matter expert consultancy, hands-on development and system support services within our Digital Automation Practice
  • As a Senior ServiceNow Developer, you will be part of a dynamic and supportive team who are proud of the positive outcomes we deliver in collaborative with our business stakeholders.
  • This is a full-time continuing position offering a base salary of $111,966K p.a., and generous employer’s contribution to superannuation

About the opportunity

This is an excellent opportunity for an experienced ServiceNow technologist to join the Digital Automation Practice. You will leverage your technical experience and knowledge in ServiceNow to help support the University’s digital and automation services through your solution design, development and support of the platform. Working closely with the Product teams as part of our core development practice, you will provide technical product development for solutions, issue resolution and high-quality service delivery. This role will see you exercise experience, with a high degree of initiative and judgement in coordinating multiple activities concurrently on projects and operational work efforts as well as help the practice continue with our continuous improvement journey.

Your key responsibilities will be to:

  • provide high technical expertise in digital automation services technologies to provide solutions in line with the proposed architecture and designs in the ServiceNow Platform
  • Create and contribute to relevant standards, frameworks, methodologies, and knowledgebase for the services defined in the applications portfolio
  • collaborate effectively with team members to develop solutions and handle general updates and configuration changes/requests
  • configure, code and script applications based on business requirements to facilitate rollout of new functionality, interfaces, and modules
  • provide technical expertise and support for the University’s digital and automation platforms and other similar applications
  • mentor and coach junior members of the practice on ServiceNow technical best practice.

About you

  • extensive experience working with ServiceNow technologies and related technologies to deliver technical solutions that focus on digital forms, workflows, and process automation services
  • excellent problem-solving skills with the ability to analyse information and find solutions.
  • a result driven work ethic with an ability to identify and meet operational and strategic deadlines within a complex, multifaceted organization
  • experience in the analysis, assessment, design, specification, development, testing, implementation, and support of enterprise level online applications.
  • proven planning, prioritisation, and organisational skills, including the ability to establish and adhere to agreed project timeframes and deadlines
  • thorough understanding of the underpinning concepts of Digital Automation and the opportunities and benefits this offers to an organisation.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTIQ . We welcome applications from candidates from all backgrounds.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.  

If you are a current employee of the University or a contingent worker with access to Workday, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Victoria Ford-Rogers Recruitment Operations, on 0451 843 942 or by email to

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Applications Close

Monday 08 August 2022 11:59 PM
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