Senior Officer, HR Assist

Job no: 0060311 
Location: Parkville
Role type: Full-time; Continuing
Department: Business Services
Salary:UOM 6 – $92,749 - $100,397 p.a. plus 17% super 

• Manage HR enquiries and provide expert support across the employee lifecycle, ensuring effective HR service delivery 
• Utilise extensive HR knowledge to solve complex tasks, contribute to continuous improvement, and support the transition to new HR systems 
• Brilliant benefits and a true flexible hybrid work environment!  

About the Role
As a Senior Officer in HR Assist, you will play a vital role in ensuring the effective delivery of a wide range of HR services at the University. 

Your HR knowledge and expertise will enable you to apply best practices aligned with the Enterprise Agreement and Policies throughout the employee lifecycle. You’ll enjoy a customer centric approach and will solve complicated and time-sensitive tasks, provide operational solutions to meet business needs, and engage with various stakeholders to ensure seamless service delivery. 

Your focus on finding solutions and contribution to the HR Assist team's ongoing continuous improvement activities will help us achieve excellence in HR at the University. 

This is a fantastic opportunity for an HR Officer looking for the next step in their career. 

Your responsibilities will include: 

• Provide a comprehensive HR guidance and advice, ensuring adherence to University practices 
• Support HR Business Partner Group with operational matters for holistic service delivery 
• Deliver exceptional customer service, promoting end-user self-service and supporting our employees in a range of queries  
• Support various HR Lifecycle tasks such as preparing documentation, updating HRIS systems and knowledge development  

Who we are looking for
You’ll be driven by finding solutions and applying the best HR practices. You’ll have customer service at the front of your mind and by working closely with various stakeholders, you'll be able to collaborate positively and flexibly, both as part of a team and independently. You'll enjoy managing a diverse range of tasks, adapting quickly to changing priorities, and using various systems and processes to ensure the timely delivery of services. 

You will also have: 

• A relevant tertiary qualification and/or an equivalent combination of relevant experience and/or education/training 
• The ability to work in a high volume, HR shared services environment, including meeting tight deadlines and dealing with conflicting demands 
• Significant experience working with HR information and online service management systems, such as Oracle HR and ServiceNow or Workday 

For further information regarding responsibilities and requirements please refer to the attached PD. 

Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

Your new team – Business Services
Business Services provides a full range of class leading information technology, facilities management, finance, HR and health and safety services to all operating entities of the University.

This role is in the HR Services Group, which provides HR generalist, specialist and transactional support across the employee lifecycle, including HR administration and guidance, talent acquisition and recruitment, payroll, and travel services.

What we offer you!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!

The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn .   

Be yourself
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity.  First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact Kim Groizard at [email protected] , with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring

Join Us!
If you feel this role is right for you, please apply with the following documents: 

• Resume
• Cover Letter outlining your interest and experience

Please note that you are not required to respond to the selection criteria in the Position Description.

If you have any questions regarding the recruitment process, please feel free to contact Alex Spezza via email at [email protected] , ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.

Position Description