Senior Officer, Enrolments

Apply now Job no:555101
Work type:Full-time
Location:Flexible
Categories:Student Services

• Flexible location
• Full-time and fixed term until November 2025
• HEW 6 $89,012 - $96,126 + 17% Superannuation

Why work with us?

At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.

The Senior Officer, Enrolments coordinates, develops and supports enrolment functions and systems, including ensuring a broad range of complex functions are delivered to a high standard and are compliant with University policies and Commonwealth legislation and maintaining accurate student records within the student management system. The position will lead the ongoing training and provide high level advice and support to University staff in relation to enrolment processes and systems functionality. The Senior Officer, Enrolments ensures essential protocols are adhered to, promoting an enhanced student experience whilst maintaining data integrity.  

Who are we?

Deakin is a cutting-edge public university in Victoria, revolutionising education with 61,000 students across five campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, and our dynamic online Campus. We're proud to be a progressive and open-minded university, delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world's universities.

As a Senior Officer, Enrolments, you will:

• Support ad hoc projects, such as systems enhancements, new enrolment processes, other University programs as required
• Consult a diverse range of stakeholders to provide timely and accurate advice about enrolment processes and protocols
• Engage in process improvement activities and adopt new ideas to enhance enrolment processes
• Maintain accurate student records within the student management system
• Deliver effective and efficient on-line enrolment information sessions and provide accurate enrolment advice to students                                                                                                            

To be successful, you’ll have:

• A Degree with subsequent relevant experience; or
• Extensive experience and specialist knowledge or broad knowledge in technical or administrative fields
• An equivalent combination of relevant experience and/or education/training.
• Experience in administration and related activities in a large organisation with complex administrative structures, policies and procedures
• Experience in operating in a high-pressure diverse environment, involving face to face, phone and written issue
• Knowledge of enrolment practice and process in an education environment

Here's how to apply: 

Please submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role, please contact Kimberley Collins (Manager, Enrolments and Faculty Specialist Support) on [email protected] .  

For a copy of the position description, please see below:

 PD - Senior Officer, Enrolments, 555101.pdf

Applications for this position close on Sunday 19th May at 11:55pm. 

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.