Senior Control Room Operator

• Full time continuing position
• Great opportunity to join Protective Services at the University
• Base Salary $83,384 + 17% Superannuation

About the opportunity

The Senior Control Room Operator is responsible for overseeing 24/7 control room operations. They serve as the frontline for customer service and incident response. They liaise with students, staff, and visitors while managing security systems and coordinating with external agencies during emergencies.

About you

• provide the primary point of contact for staff and students, offering general site information and assistance
• assess situation arising and identify the associated risks, understand and communicate the severity of the threat and options for resolution through the appropriate response protocols
• control risk-based operations and coordinate resources in response to incidents and emergencies
• liaise with external agencies to facilitate best response
• interact with key stakeholders-including building management, emergency services, client representatives and security officers via a variety of communication channels
• undertake general administrative tasks within the control room operations
• monitor critical research infrastructure, actively monitor screens to detect abnormalities.

Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTIQ . We welcome applications from candidates from all backgrounds.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.  

If you are a current employee of the University or a contingent worker with access to Workday, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Sajad Bahram, Recruitment Operations, on by email to [email protected]

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The University reserves the right not to proceed with any appointment.

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Applications Close

Sunday 02 June 2024 11:59 PM