Senior Business Systems Analyst (multiple positions available)

• $110,613 to $125,373
• Ongoing, full-time
• Kelvin Grove (hybrid option available)

• Reference number: 24146
• Term: Ongoing, full-time basis, Kelvin Grove campus
• Remuneration: $130,901 to $148,369 pa. (HEW 8) (inclusive of $110,613 to $125,373 pa, 17% superannuation, and leave loading)
• Location: Kelvin Grove (hybrid option available)
• Open to: current staff members of QUT who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people who are not QUT staff are also eligible and encouraged to apply.

Who are we looking for?

We are seeking a Senior Business Systems Analyst (multiple positions available) to join Digital Business Solution, Administrative Division.

Many processes to support the student lifecycle are enabled via the Student and Academic Management System (SAMS). SAMS is an enterprise grade system comprising a large number of functional modules enabling students, academics and professional staff to successfully engage with QUT throughout a student’s learning journey. SAMS is one of the systems managed by the Student Systems team. The Senior Business Systems Analyst is one of several senior positions dedicated to the management of SAMS. The purpose of this position is to partner with the business teams to ensure that business processes, system configurations and solution designs are aligned to SAMS to achieve maximum efficiency/value for an enhanced student experience. The Senior Business Systems Analyst works to successfully balance the core IT Service Management practice as well as contribute and lead transformation/enhancement of QUT’s student experience by leveraging the SAMS enterprise system. Each Senior Business Systems Analyst position works across a portfolio of business teams supporting the student lifecycle and is responsible for prioritising workloads across multiple teams and competing priorities. Senior Business Systems Analysts work as a team given that many end-to-end processes also span multiple portfolios. This position reports to the Operations Manager, Student Systems for career planning, development, and performance expectations.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

Digital Business Solutions (DBS) provides support for staff and students across a range of information and technology services. DBS uses technology to create value for our students and customers through the portfolios of Learning and Teaching, Research and Innovation, and Professional Services. DBS embraces digital transformation as being fundamental to our service in supporting QUT’s aspirations outlined in Blueprint 6. Digital Business Solutions is responsible for a wide range of services in delivering and supporting digital solutions for QUT. DBS comprises seven business units with dynamic knowledge and expertise that work collectively with the University’s Faculties, Institutes and Divisions to provide quality Digital Solutions and Services in support of both QUT’s Strategic Objectives and in core operations for learning and teaching, research and innovation and professional services..

What you need to succeed

Education, training, and/or relevant experience equivalent to postgraduate qualifications or progress towards postgraduate qualifications and extensive relevant experience.

Demonstrated experience and success in the role of a business analyst, leveraging a large corporate information system to identify and deliver significant and measurable value to the business.

Ability to demonstrate a strength in both contemporary technical analysis and business analysis, including the ability to understand or learn:• relational databases and database query tools, e.g. SQL;
• business process management techniques and mapping including data analysis;
• integrating data to and from the student management system, interpreting relevant business rules with the ability to learn related integration testing methods and tools, e.g. REST or API driven web services and event driven integration;
• problem solving, root cause analysis and resolving incidents.

Proven ability to partner with senior stakeholders to determine and design a roadmap aligned to a target future state for
the business.

Proven success in contributing to or leading projects (with a focus on process enhancement leveraging technology solutions).

High level verbal and written communication skills, including the ability to consult and liaise with staff and stakeholders at relevant levels, and to produce high quality reports (including current and future state process documentation, project plans etc).

Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

• A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions. 
• Competitive remuneration with up to 17% superannuation. 
• Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super). 
• Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance. 
• Leave loading of 17.5%. 
• Purchased Leave Scheme - up to 8 extra weeks. 
• Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms. 
• Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
• Commitment to our Indigenous Australian staff through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.
• We see diversity and inclusion as our strengths. 
• Explore more benefits of life at QUT .

In support of our

Indigenous Australians Employment Strategy

, we aspire to an Indigenous Australian workforce participation of 3.6% and we encourage Aboriginal Australians and Torres Strait Islander people to join us in pursuing a fulfilling career. 

We believe in creating safe spaces for inclusivity to flourish and we know that diversity is our strength –

see our commitment

. If you’re curious, innovative, and ready to experience what a career at QUT can offer, we’re ready to meet you.  

Job opens: 12-Mar-2024

Applications Close: 27-Mar-2024 at 11.30pm

Find out more and apply by clicking Apply or the link below.

View the job details at: https://qut.nga.net.au/?jati=8ABE52D3-AE17-57AA-BC23-DA9009A9794F

View Position Description Opens in new window