Senior Business Partner, Student and Academic Services (HEO 9)

Updated: about 2 months ago
Location: Adelaide, SOUTH AUSTRALIA
Deadline: 05 Oct 2021

  • Based in Student and Academic Services at 101 Currie Street
  • Full-time, continuing position
  • Commencement Salary: $119,598 per annum (plus 17% superannuation)

About the Role

The Senior Business Partner is a newly created position, responsible for leading the delivery of the Student and Academic Services (SAS) partnering service to UniSA’s seven Academic Units. In this position you will build effective working relationships to strategically partner with managers and provide operational expertise to drive strategic initiatives that will improve service delivery and efficiency in the University.

About UniSA

The University of South Australia is Australia’s University of Enterprise. Our culture of innovation is anchored around global and national links to academic, research and industry partners. Our graduates are the new urban professionals, global citizens at ease with the world and ready to create and respond to change. Our research is inventive and adventurous and we create new knowledge that is central to global economic and social prosperity.

Core Responsibilities

  • Lead the Student and Academic Services Campus teams to enhance the delivery of a customer-focused, professional service
  • Provide leadership to the Business Partners to ensure that quality support and strategic input is consistently provided to the Academic Units
  • Drive the effective and consistent implementation and quality assurance of credit assessment, articulation pathways and program development approval processes
  • Oversee the review and development of academic programs
  • Lead the implementation of seamless support services to students to maximise success, retention, and student experience

Essential Skills and Experience
  • Significant and relevant work experience as a leader and manager in a complex service environment
  • Ability to create and lead a continuous improvement culture that enhances the customer experience and improves the efficiency of business practices and ability to lead change initiatives
  • Experience working collaboratively as a member of a senior management team to achieve strategic objectives
  • Negotiating and influencing skills when working with senior staff on complex and sensitive issues
  • Resilience, tenacity, and diplomacy in building relationships with key partners and stakeholders
  • High level strategic thinking, planning and analytical skills
  • Previous experience working in the higher education sector and of the profile of the University of South Australia will be highly regarded


Getting a great job working with the best is just the start. UniSA rewards its staff with a wide variety of benefits such as:

  • Access to great personal development opportunities
  • Generous superannuation contributions of 17%
  • A range of salary packaging options, including vehicle leasing, laptops and car parking fees
  • Corporate health insurance
  • Various on-site services available at our campuses which may include on-site gym membership
  • A variety of leave arrangements


As a University of Enterprise, we offer a dynamic and agile workplace culture, one that embraces challenges and thrives on breaking new ground. Our staff are creative and innovative thinkers, communicating with clarity, conviction and enthusiasm. We embrace diversity and inclusion in a vibrant, engaging environment. Our people are authentic, resilient, and influential, and we deliver results.

How to Apply

For a copy of the position description and to apply, please visit Working at UniSA . The online application form will list the specific selection criteria that you need to address.

Please address your cover letter to Sarah Doyle, Recruitment Consultant. For further information about the position or the recruitment process, please contact UniSA Recruitment Central on +61 8 8302 1700 or via email at using job reference number 3355.

Applications close: 11.30pm Tuesday 5 October 2021

Applications welcomed from Australian or NZ citizens, Australian permanent residents and those who have the legal right to work in Australia for the term of appointment.

CLICK HERE to access a copy of the Position Description Opens in new window

Applications must be lodged online, please note UniSA does not accept applications via email.

UniSA is committed to developing a diverse workforce and a constructive enterprising culture in which everyone can thrive.

For further support, contact Recruitment Central on +61 8 8302 1700 or email and you will receive a response within one working day.

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