Senior Advisor, Orientation and Transition Support

Updated: 2 months ago
Location: Bedford Park, SOUTH AUSTRALIA
Job Type: FullTime



About Flinders

Our bold vision, captured in our Strategic Plan: making a Difference: The 2025 Agenda, is to be internationally recognised as a world leader in research, an innovator in contemporary education, and the source of Australia’s most enterprising graduates.

To realise this ambition, we recently made a significant organisation change to a six College structure with a professional staff and services alignment.

We recognise the key to our success is exceptional people and we’re seeking an outstanding individual to join the team of our transformed university.

Employment Type:

Fixed Term (Fixed Term)

Position Summary

Availability:
Full-time | Fixed-Term until 1 April 2022
Compensation Grade:
Higher Education Officer 7
Salary Range:
$88,384 - $97,837 pa
Reporting to:
Manager, Student Experience
Under broad direction from the Manager, Student Experience, the Senior Advisor, Orientation and Transition Support is responsible for coordinating and implementing a range of student events and initiatives aimed at providing students with an effective commencement experience and successful transition through University life. The role responsibilities combine event planning, project management and stakeholder management skills with the ability to engage and motivate a team of student ambassadors and casual staff to execute programming.

Key Position Responsibilities

The Senior Advisor, Orientation and Transition Support is accountable for:

  • Designing, implementing and coordinating Flinders University’s orientation program, including O’Week, in collaboration with key stakeholders across the University, improving student transition experience to University, and supporting their retention and success at Flinders.

  • Recruit and supervise O’Week student ambassadors including providing training to achieve an excellent

  • orientation experience for Flinders students.

  • Working in partnership with key stakeholders (Colleges and University portfolios), to manage the coordination of all aspects of the orientation program (academic, support services and social), including web and planner updates, rostering and budgeting and keeping relevant and detailed statistics for reporting purposes.

  • Develop, track and report on program and event metrics, provide campaign specific reports, recommending improvement strategies to senior management.

  • Develop, implement and report on the Semester 1 and Semester 2 Orientation Survey results, providing recommendations for future improvement and growth.

  • In collaboration with key stakeholders, lead a digital orientation program for external students and students unable to attend on campus orientation.

  • Keep up to date with best practice orientation and transition practices on an ongoing basis with a view to implementing strategies which position Flinders University as a leader in orientation and transition programming.

  • Working with the Senior Advisor, Student Experience, help guide the development of an effective orientation communication strategy, promoting the University’s orientation program and benefits, with the goal to increase orientation attendance and participation.

  • Design, implement and manage the central peer support program (O’Guide Program), coordinating and collaborating with Colleges and their existing Peer Mentor programs, to ensure a consistent and effective experience for commencing students and student guides.

  • Recruit, select, train and support student participants throughout their engagement with the central

  • O’Guide Program.

  • Develop, track and report on O’Guide Program results with evaluation and recommendations for future

  • refinement and improvement.

  • Coordinating and facilitating Student Experience events and initiatives, as required, with a focus on successful student transition to University life at Flinders and in collaboration with key stakeholders across the University.

  • Contributing to ongoing improvements to the student experience, business processes and operational goals including reviews and development of guidelines, processes, training packages and support tools.

  • Progressing team goals and working collaboratively to reduce organisational ‘silos’, focusing on establishing and maintaining productive relationships with key internal groups to ensure collaborative work practices and development of a broad network of useful contacts.

  • Working with the Manager, Student Experience and stakeholders across the University guide and help coordinate the development and distribution of the University branded merchandise.

  • Any other responsibilities in line with the level of the role as assigned by Manager, Student Experience and/or the University.

Key Position Capabilities

  • A degree/tertiary qualification in a relevant field, with extensive relevant experience, or an equivalent combination of relevant experience and/or education/training.

  • Demonstrated event management skills, including experience in planning, overseeing and    finalising the completion of projects to deadlines in a large and complex organisation.

  • Highly developed time-management skills and a proven ability to cope with pressure associated with peak workloads in a fast-paced work environment.

  • High attention to detail with proven organisational skills and the ability to manage time effectively and meet deadlines.

  • Proven skills and experience in developing and managing casual staff and volunteers.

  • High level written and verbal communication skills, with the ability to communicate clearly, concisely and effectively with people at all levels.

  • Excellent skills in dealing with a broad range of individuals, groups and organizations, and at all levels, including the ability to influence and negotiate.

  • Proven ability to build effective relationships and work in a team environment.

For application enquiries please contact: Mrs Slavka Rosewall

If you are required to work in any capacity, incidental or not, in a health care setting or other setting identified within a government direction issued pursuant to the Emergency Management Act 2004 (SA) or Public and Environmental Health Act 2011 (NT) you will be required to be vaccinated against COVID-19 and provide proof of your COVID-19 vaccination as a condition of your employment.



Information for Applicants:

You are required to provide a suitability statement of no more than three pages, addressing the key capabilities of the position as outlined above. In addition, you are required to upload your CV.

A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.

We are seeking to increase the diversity to improve equal opportunity outcomes for employees, and therefore we encourage female applicants, people with a disability and/or from Aboriginal or Torres Strait Islanders descent to apply.

Please note, late applications and applications sent via agencies will not be accepted.

Applications Close 11:59pm:

24 Nov 2021



About Flinders

Our bold vision, captured in our Strategic Plan: making a Difference: The 2025 Agenda, is to be internationally recognised as a world leader in research, an innovator in contemporary education, and the source of Australia’s most enterprising graduates.

To realise this ambition, we recently made a significant organisation change to a six College structure with a professional staff and services alignment.

We recognise the key to our success is exceptional people and we’re seeking an outstanding individual to join the team of our transformed university.

Employment Type:

Fixed Term (Fixed Term)

Position Summary

Availability:
Full-time | Fixed-Term until 1 April 2022
Compensation Grade:
Higher Education Officer 7
Salary Range:
$88,384 - $97,837 pa
Reporting to:
Manager, Student Experience
Under broad direction from the Manager, Student Experience, the Senior Advisor, Orientation and Transition Support is responsible for coordinating and implementing a range of student events and initiatives aimed at providing students with an effective commencement experience and successful transition through University life. The role responsibilities combine event planning, project management and stakeholder management skills with the ability to engage and motivate a team of student ambassadors and casual staff to execute programming.

Key Position Responsibilities

The Senior Advisor, Orientation and Transition Support is accountable for:

  • Designing, implementing and coordinating Flinders University’s orientation program, including O’Week, in collaboration with key stakeholders across the University, improving student transition experience to University, and supporting their retention and success at Flinders.

  • Recruit and supervise O’Week student ambassadors including providing training to achieve an excellent

  • orientation experience for Flinders students.

  • Working in partnership with key stakeholders (Colleges and University portfolios), to manage the coordination of all aspects of the orientation program (academic, support services and social), including web and planner updates, rostering and budgeting and keeping relevant and detailed statistics for reporting purposes.

  • Develop, track and report on program and event metrics, provide campaign specific reports, recommending improvement strategies to senior management.

  • Develop, implement and report on the Semester 1 and Semester 2 Orientation Survey results, providing recommendations for future improvement and growth.

  • In collaboration with key stakeholders, lead a digital orientation program for external students and students unable to attend on campus orientation.

  • Keep up to date with best practice orientation and transition practices on an ongoing basis with a view to implementing strategies which position Flinders University as a leader in orientation and transition programming.

  • Working with the Senior Advisor, Student Experience, help guide the development of an effective orientation communication strategy, promoting the University’s orientation program and benefits, with the goal to increase orientation attendance and participation.

  • Design, implement and manage the central peer support program (O’Guide Program), coordinating and collaborating with Colleges and their existing Peer Mentor programs, to ensure a consistent and effective experience for commencing students and student guides.

  • Recruit, select, train and support student participants throughout their engagement with the central

  • O’Guide Program.

  • Develop, track and report on O’Guide Program results with evaluation and recommendations for future

  • refinement and improvement.

  • Coordinating and facilitating Student Experience events and initiatives, as required, with a focus on successful student transition to University life at Flinders and in collaboration with key stakeholders across the University.

  • Contributing to ongoing improvements to the student experience, business processes and operational goals including reviews and development of guidelines, processes, training packages and support tools.

  • Progressing team goals and working collaboratively to reduce organisational ‘silos’, focusing on establishing and maintaining productive relationships with key internal groups to ensure collaborative work practices and development of a broad network of useful contacts.

  • Working with the Manager, Student Experience and stakeholders across the University guide and help coordinate the development and distribution of the University branded merchandise.

  • Any other responsibilities in line with the level of the role as assigned by Manager, Student Experience and/or the University.

Key Position Capabilities

  • A degree/tertiary qualification in a relevant field, with extensive relevant experience, or an equivalent combination of relevant experience and/or education/training.

  • Demonstrated event management skills, including experience in planning, overseeing and    finalising the completion of projects to deadlines in a large and complex organisation.

  • Highly developed time-management skills and a proven ability to cope with pressure associated with peak workloads in a fast-paced work environment.

  • High attention to detail with proven organisational skills and the ability to manage time effectively and meet deadlines.

  • Proven skills and experience in developing and managing casual staff and volunteers.

  • High level written and verbal communication skills, with the ability to communicate clearly, concisely and effectively with people at all levels.

  • Excellent skills in dealing with a broad range of individuals, groups and organizations, and at all levels, including the ability to influence and negotiate.

  • Proven ability to build effective relationships and work in a team environment.

For application enquiries please contact: Mrs Slavka Rosewall

If you are required to work in any capacity, incidental or not, in a health care setting or other setting identified within a government direction issued pursuant to the Emergency Management Act 2004 (SA) or Public and Environmental Health Act 2011 (NT) you will be required to be vaccinated against COVID-19 and provide proof of your COVID-19 vaccination as a condition of your employment.



Information for Applicants:

You are required to provide a suitability statement of no more than three pages, addressing the key capabilities of the position as outlined above. In addition, you are required to upload your CV.

A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.

We are seeking to increase the diversity to improve equal opportunity outcomes for employees, and therefore we encourage female applicants, people with a disability and/or from Aboriginal or Torres Strait Islanders descent to apply.

Please note, late applications and applications sent via agencies will not be accepted.

Applications Close 11:59pm:

24 Nov 2021
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