Senior Achievement and Graduations Officer

Position Details

• 12 Months Fixed Term | Full-Time

• Higher Education Officer Level 6 | $82,923 - $88,414 p.a.

• Location: Bedford Park

• View Position Description

About the Student Administration Services

Student Administration Services (SAS) provides support across the student and teaching lifecycles, from enrolments to graduation. Defined by two interconnected levels of service: the College SAS teams and the University-wide SAS teams, work collaboratively to deliver simple, timely, efficient, and innovative student administration services and advice to both students and staff.

About the Role
Flinders University Student Administration Services has an exciting opportunity for a Senior, Achievement and Graduations Officer, who will contribute to the planning and administration of high-quality graduation services to all stakeholders, ensuring graduation services support the University’s objectives and targets. You will be responsible for administering operational requirements, ensuring that the planning, implementation and running of events during the university graduation and presentation ceremonies are undertaken efficiently.

As the Senior Achievement and Graduations Officer, you will have the opportunity to bring fresh, innovative ideas to the graduation space while being accountable for:

• Interpreting and responding to complex enquiries from stakeholders (including students, parents, University staff, external organisations) and advising staff on policy and operational matters relating to student achievement and graduation services.

• The business administration and support of graduation matters across the University (completions, degree conferrals, academic documents, prizes, and awards) as well as event management.

• Identifying and contributing to ongoing improvements to business processes and operational goals including reviews of procedures, processes, training packages and support tools. 

About You

With your well-developed collegial communication, interpersonal skills, and approachable nature, you will provide high-quality customer service and establish positive relationships with internal and external stakeholders. You will hit the ground running, proving you can learn quickly and thrive in high- pressure and fast paced environments. You will demonstrate the ability to undertake initiative, establish priorities and meet multiple non-negotiable deadlines, especially during peak times while consistently delivering quality service.

A dynamic and adaptable individual with knowledge and experience in the higher education sector, will possess the following attributes:

• Experience in coordination and provision of support services in a large, diverse and dynamic environment, and the ability to provide advice and recommendation on operational matters to senior management.

• Well-developed computing skills (Word, Excel, PowerPoint) including experience in using student information systems and related software.

• Completion of a degree or equivalent combination of relevant experience and/or education/training.

Life at Flinders

We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?

• 17% Superannuation + salary packaging options

• Flexible working arrangements

• Wide range of professional development activities and services

• We embrace diversity and promote equity and inclusion for all students and staff

• Vibrant campus life and amenities including on campus health care services , gym  and childcare centre (Bedford Park, South Australia).

Prescribed Conditions for Employment

• A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.

• Please note that you may be required to provide evidence that you are up to date with COVID-19 vaccinations, in line with the Flinders University COVID-19 Vaccination Policy  

How to Apply and Information

• You are required to submit Suitability Statement of no more than 3 pages, addressing all of the Key Position Capabilities on page 2 & 3 of the position description .

• For more information regarding this position, please contact Nicole Sferruzzi

Please note, late applications and applications sent via agencies will not be accepted.

Certification

Applications to be submitted before 10.00pm:

14 June 2023

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.