Senior Academic Services Officer (HEO 5)

Updated: about 1 month ago
Location: Adelaide, SOUTH AUSTRALIA
Deadline: 11 Jul 2022

  • Open to Australian Aboriginal Peoples and UniSA employees only
  • Full-time, continuing position based in the Clinical and Health Sciences Unit at the City East campus
  • Commencement Salary: $73,341 per annum (plus 17% superannuation)

About the Role

The position is responsible for providing leadership and support to the Academic Unit academic services timetabling function as well as to the Academic Services Officers. This includes liaison with key stakeholders, resolution of issues and the consistent interpretation and application of the University’s academic administration policies and procedures within the Academic Unit, and undertaking administrative activities associated with the delivery of the Unit’s programs, research and consultancy activities.

About UniSA

The University of South Australia is Australia’s University of Enterprise. Our culture of innovation is anchored around global and national links to academic, research and industry partners. Our graduates are the new urban professionals, global citizens at ease with the world and ready to create and respond to change. Our research is inventive and adventurous and we create new knowledge that is central to global economic and social prosperity.

One of seven Academic Units, UniSA Clinical and Health Sciences offers a wide range of degrees and conducts world-class research in the fields of nursing, midwifery, pharmacy, pharmaceutical science, medical sciences, laboratory medicine, and food and nutrition science with a strong focus on creating positive health outcomes for communities. Our degrees are designed and delivered to meet the ever-evolving needs of industry, ensuring graduates are career ready and equipped with the skills to meet future demands.

Students learn from industry professionals and their experience extends beyond the classroom, with access to purpose-built facilities, including a wide range of laboratories and simulated hospital and health services environments located on campus. Students also get hands-on experience by completing fieldwork and clinical placement throughout their studies. UniSA Clinical and Health Sciences has clinical agreements with all local health networks, major hospitals, private health providers, rural health networks, aged care services and mental health services.

Core Responsibilities

  • Coordinate the timetabling function for assigned program/s within the Academic Unit
  • Provide high level advice and guidance to Academic Services Officers to support the successful implementation of the Academic Unit’s timetable
  • Providing high level advice, guidance and solutions to Program Directors and academic staff relating to the Academic Unit’s timetable. This includes monitoring enrolment numbers and impact of program changes on the timetable
  • Identify and implement continuous process improvement opportunities within the Timetabling function and management of enrolments
  • Undertake administration activities for the Unit’s programs and courses in consultation with key stakeholders

Essential Skills and Experience
  • An undergraduate degree in a relevant discipline, and/or demonstrated equivalent skills, knowledge and experience
  • Demonstrated previous experience working in a senior administrative position in a complex organisation, involving the provision of advice and recommendations to senior staff
  • Highly developed research and analytical skills and experience in the interpretation and application of policies and procedures
  • Significant experience in the operation and manipulation of complex databases and extraction of data for analysis
  • Previous experience working in, or familiarity with, the higher education sector, in particular experience and/or knowledge of student academic administration processes with a particular focus on timetabling


Getting a great job working with the best is just the start. UniSA rewards its staff with a wide variety of benefits such as:

  • Access to great personal development opportunities
  • Generous superannuation contributions of 17%
  • Employee assistance and development programs
  • Staff study support
  • Various on-site services available at our campuses which may include on-site gym membership

How to Apply

The online application form will list the specific selection criteria that you need to address.

Please address your cover letter to Emma Kelvin, Recruitment Consultant. For further information about the position or the recruitment process, please contact UniSA Recruitment Central on +61 8 8302 0482 or via email at using job reference number 4255.

Applications close: 11.30pm Monday 11 July 2022

To be eligible to apply for internal positions, you must either identify as an Australian Aboriginal Person, or be a current UniSA continuing, fixed-term or casual staff member at the time the position is advertised and have the legal right to work in Australia for the term of appointment.


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Applications must be lodged online, please note UniSA does not accept applications via email.

UniSA is committed to developing a diverse workforce and a constructive enterprising culture in which everyone can thrive.

For further support, contact Recruitment Central on +61 8 8302 1700 or email and you will receive a response within one working day.

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