Senior Academic Services Officer (HEO 5)

• Open to Australian Aboriginal Peoples and UniSA employees only
• Full time, continuing position based within UniSA STEM at the Mawson Lakes campus
• Commencement Salary: $71,205 per annum plus superannuation

About the Role

Reporting to the Team Leader: Academic Services, you will offer specialist advice and administrative support to the Academic Unit, including resolution of issues and the consistent interpretation and application of the University’s academic administration policies and procedures within UniSA STEM.

You will also support the unit in program and course amendments, result entry and moderation, student grade appeals and apply University academic policies and procedures.

The Senior Academic Services Officer is responsible for providing leadership to the Academic Services Officers team, whilst undertaking administrative activities associated with the delivery of UniSA STEM’s programs and its research and consultancy activities.

About UniSA STEM

At the forefront of cross-disciplinary collaboration, UniSA STEM is developing the next wave of innovative thinkers and new possibilities. Harnessing connections across science, technology, engineering and mathematics, we create innovative solutions and ground-breaking developments across teaching, learning and research.

Core Responsibilities

• Leading and setting an example for the program services team by providing high quality work and customer service
• Act as the first point of contact, work closely with key stakeholders to communicate and share relevant information, and to resolve complex issues
• Provide specialist knowledge that contributes to the development of the unit
• Develop, maintain, and review course materials and implement changes as appropriate
• Contribute to projects relating to the academic services function, promote continuous improvement practices and a customer service culture
• Resolve issues related to program and course development, credit, exam management, moderation and results entry
• Develop, maintain and review course materials and implement changes as appropriate

• Relevant post-secondary qualifications or demonstrated skills, knowledge & experience in a senior administrative position in a team-based environment
• High level verbal and interpersonal skills including experience working with a variety of stakeholders
• Experience in the interpretation and application of policies and procedures
• High level written, research and analytical ability, as well as strong organisation and prioritisation skills

Getting a great job working with the best is just the start. UniSA rewards its staff with a wide variety of benefits such as:

• Employee assistance and development programs
• Staff study support
• Various on-site services available at our campuses which may include on-site gym membership
• A variety of leave arrangements

The online application form will list the specific selection criteria that you need to address.

Please address your cover letter to Sara Heidrich, Recruitment Consultant. For further information about the position or the recruitment process, please contact UniSA Recruitment Central on +61 8 8302 1700 or via email at [email protected]  using job reference number 3750.

Applications close: 11.30pm Sunday 23rd January 2022

To be eligible to apply for internal positions, you must either be an Australian Aboriginal Peoples, or a current UniSA continuing, fixed-term or casual staff member at the time the position is advertised and have the legal right to work in Australia for the term of appointment.

#LI-DNI

CLICK HERE to access a copy of the Position Description Opens in new window

Applications must be lodged online, please note UniSA does not accept applications via email.

UniSA is committed to developing a diverse workforce and a constructive enterprising culture in which everyone can thrive.

For further support, contact Recruitment Central on +61 8 8302 1700 or email [email protected] and you will receive a response within one working day.

IMPORTANT: This site is optimised for the latest versions of Internet Explorer, Safari, Firefox and Chrome. Note that earlier versions of any browsers mentioned are supported, but likely to demonstrate slower response times.