Program Support Administrative Officer

Job no:851485
Campus:SMB Campus
Categories:Professional/General
School/Area: Federation TAFE

• Federation TAFE – Ballarat Campus
• Full-time, continuing appointment
• HEW 4 - $65,842 p.a. plus up to 17% superannuation

About the role

Federation TAFE is home to vocational education and training delivered by Federation University Australia and offers a broad range of quality education and training programs, reflecting state and national priorities that address the training needs of individuals and industry.

You will provide a range of end-to-end administrative support to Federation TAFE programs that support the student lifecycle, including providing information to Federation University staff, internal/external stakeholders and both current and prospective students.

You will:

• perform a range of administrative tasks to support the functions of the Program Managers and Heads of Centre;
• maintain student data and ensure records are collected and maintained in accordance with Policies, Procedures and guidelines; and
• actively contribute to the student experience and operation of Federation TAFE.

About Federation University

At Federation University, we are driven to make a real difference to the lives of every student, and to the communities we serve.

Across our university and TAFE campuses in Ballarat, Berwick, Brisbane, Gippsland, and the Wimmera, we deliver world-class education and facilities. With the largest network of campuses across Victoria, as well as a growing Brisbane base, we are uniquely positioned to provide pathways from vocational education and skills training at Federation TAFE through to higher education.

Federation University’s Strategic Plan 2021-2025 outlines our ambition to be Australia’s leading regional university. Our University and TAFE provide integrated lifelong learning, skills, and impactful research enabling people and communities to prosper locally, regionally, and globally.

We are the number one ranked University in Australia for First Generation Student Enrolments (Good Universities Guide 2022). Along with top rankings in Victoria around student support, social equity, skills and employment.

About you

Reporting to the Manager, Program Support and Projects you will work collaboratively with Heads of Centre, Program Managers, teaching and support staff across the University. You will have experience in providing effective and efficient end-to-end administrative support, including but not limited to communications (mail, email, phone, face to face, CRM system), data entry, maintenance requests, room/vehicle bookings, stationery and materials/equipment ordering, agenda/minute taking, webpage updates.

You will possess:

• demonstrated ability to provide end-to-end administrative services and customer support;
• demonstrated problem solving, organisational and time management skills;
• demonstrated Microsoft Office software skills, in particular Word, Excel, PowerPoint, Teams and email, as well as the demonstrated ability to use other relevant applications; and
• a current Working with Children’s Check.

All University positions delivering education and/or services to children must hold a valid Working With Children Check (WWCC). Please refer to the position description for WWCC requirements.

Directions from Victoria’s Chief Health Officer require all Victorian-based Federation University workers to be fully vaccinated against COVID-19, unless they are an Excepted Person as defined by the COVID-19 Mandatory Vaccination (Workers) Directions. All applicants must therefore be able to comply with this requirement.

How to apply

Please apply by Sunday, 22 May 2022.

Applicants are required to submit a resume and provide a response to the following questions:

To view the Position Description, please click here: 851485.pdf

If you are experiencing technical difficulties with your application, please email the Recruitment team or phone 03 5327 9756.  Our position descriptions also list a contact person for job specific enquiries.

A workplace for remarkable people

For 150 years we have been reaching out to new communities, steadily building a generation of independent thinkers united in the knowledge that they are greater together.
We are committed to attracting, retaining and developing the best talent in the regions in which we operate. From our academic and research staff to those working in student experience, we are all part of a collaborative culture that inspires the highest levels of excellence, innovation, integrity and respect. We are proud of our SAGE Athena SWAN Bronze accreditation in 2019 for recognising our commitment to advancing the careers of women, trans and gender diverse individuals in STEM disciplines in higher education and research.

At Federation University Australia we value diversity, embrace difference and nurture a connected, safe and respectful community. We strongly encourage applications from Aboriginal and Torres Strait Islander people and people of all cultures, abilities, sexualities and genders. Should you require additional support please email Organisational Development and Diversity .

Find out more about our Aboriginal and Torres Islander Employment Strategy . For support or queries relating to Aboriginal and Torres Strait Islander employment please email Organisational Development and Diversity .

What we offer

We foster a positive culture shaped by our values of inclusion, innovation, excellence, empowerment and collaboration as outlined in Federation’s Living Values Charter .

You will be able to take advantage of our UniSports Health and Fitness Centre in Mt Helen, in addition to benefits such as purchased leave, annualised hours, flexible work options, salary sacrificing options, on-campus childcare (Mt Helen and Gippsland), discounted private health insurance, affordable parking, wellness programs, professional development programs and many other benefits. For further information visit our LinkedIn Life page or our leave and work-life balance webpage.

For more information on a career with us, please visit our website or let our staff tell you more .

Advertised:06 May 2022 2:00 PM AUS Eastern Standard Time
Applications close:22 May 2022 11:55 PM AUS Eastern Standard Time