Officer, International Compliance

Apply now Job no:523502
Work type:Full-time
Location:Melbourne - Burwood
Categories:Administration, Student Services

• Based at our Melbourne, Burwood Campus
• Full-time and fixed term until the 31st of December, 2024
• HEW 5 $71,467 - $80,157 + 17% Superannuation

The Officer, International Compliance is responsible for advice, support and administrative services that improve the student experience to facilitate student success. This role assists with the international student course variation reporting and related enquires to comply with the obligations as outlined in the ESOS Act and National Code of Practice.

The Officer, International Compliance provides students with advice on a range of international student compliance queries, and creates practical, simple and accessible solutions in consultation with senior team members to student enquiries and problems in consideration of the University’s policy, procedures and the legislative requirements.

Your key responsibilities will include:

• Process International student compliance reporting and other processes governed by the ESOS Act and National Code of Practice
• Present information in a clear, structured, concise and tailored way by focusing on key messages and check meet audience needs
• Generate new ideas and shares those ideas and data in compliance reports with supervisors to improve process and practice, for example contributing to developing strategies to manage international student compliance issues 
• Deliver effective and efficient outcomes and outputs against team and operational work plans, for example assisting and participating in compliance projects and participate in on and off campus activities
• Recognise the importance of teamwork and of effective communication amongst team members and build rapport with the stakeholders in ways that are respectful and inclusive of others 
• Clarify expectations and respond promptly to student requests, queries, or complaints to ensure student needs are met to agreed standards and timelines
• Ensure professional accuracy and a thorough the understanding of Deakin University policy and Australian Government requirements in relation to international student compliance
• Build productive relationships with a diverse range of existing stakeholders and actively seek to maintain positive relationships   

To be successful, you’ll have:

• Completion of a Diploma level qualifications with relevant work experience or a certificate level qualification with post- certificate relevant work experience;​ or
• Completion of a Degree without subsequent relevant work experience; or​
• An equivalent combination of relevant experience and/or education/training 

For a copy of the position description, please see below:

 Officer International Compliance HEW 5.pdf

Applications for this position close on the 10th of July, 2022

SPECIAL REQUIREMENTS

• Working with Children Check

Offers of employment from Deakin University are conditional upon the applicant being fully vaccinated against COVID-19 or medically exempt and providing satisfactory evidence of the same. You can view a copy of the University’s COVID-19 Vaccination Procedure . 

Please submit your updated resume and a short cover letter outlining your skills and experience for this role.

For a confidential discussion regarding this position, please contact Reena Chander, Manager, International Compliance at [email protected]

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.

Advertised:27 Jun 2022 AUS Eastern Standard Time
Applications close:10 Jul 2022 AUS Eastern Standard Time