Manager, People & Recruitment Services

Apply now Job no:499694
Work type:Full time
Location:Statewide (all locations in Tasmania)
Categories:Human Resources

• Lead and shape the team with a focus on culture, engagement & productivity.
• Drive Service Excellence to deliver best people service experience.
• Coach and mentor team members to enable them to realise their potential.
• Full time or 0.8 ongoing position based in Hobart, Launceston or Burnie

About the opportunity

A part of the People Services leadership team, the Manager, People and Recruitment has two key accountabilities: management and provision of employment related advice and administration and supporting the University’s recruitment function. You will lead and support a centralised People and Recruitment Advisory team providing solutions focused People and Wellbeing advice and administration on the application and interpretation of policies, procedures, agreements, employment conditions and entitlements.

Partnering with the Talent Acquisition team, you will also have responsibility for managing the University’s recruitment function, ensuring that recruitment practices are designed to deliver a great hiring experience for hiring managers and candidates alike. Your centralised team provides support to hiring managers from the point of receiving a request to hire through to contract acceptance and onboarding.

What you’ll do:

• Drive a productive partnership between People and Wellbeing and the broader University Colleges, Institutes and Divisions, ensuring the effective provision of the full breadth of HR advice, administration, and recruitment support.
• Promote People & Recruitment team services to increase visibility and access to Tier 1 People and Wellbeing advice and support via service now and the people services phone line.
• Provide coaching and mentoring to People and Recruitment Advisors to enable and support their growth and development.
• Provide guidance on HR advice, acting as a point of escalation, in response to a broad range of first level (non-case management) queries.
• Monitor and report on service delivery metrics including time to hire, call and ticket volumes and customer satisfaction levels to effectively manage team performance, resourcing, and customer experience.
• Deliver new initiatives that improve service delivery, employee experience and hiring compliance.

­What we’re looking for:

• A degree in a Human Resources field with relevant management experience and or an equivalent combination of relevant experience and/or education/training.
• Experience in providing human resources advisory and/or recruitment services in a shared or tiered service delivery environment.
• Demonstrated experience in leading, building and managing teams through a genuine people-centric, customer focused and continuous improvement approach.
• The ability to lead and motivate teams through positive and innovative improvements, including identifying areas for improvement and co-designing solutions, which respond to changing needs.
• Strong analytical and problem-solving skills with a demonstrated ability to devise creative and effective solutions and plans for a range of stakeholders.
• Demonstrated experience leading and delivering process and service improvement initiatives.

How to Apply

• To apply online, please provide your CV and 1-2-page cover letter outlining your interest in the role, and how your skills, capabilities and experience align with the requirements of the role.  You do not need to separately address the success profile.
• For further information about this position, please contact Olivia Minster, Director - People Services, [email protected] or 03 6226 6269.
• Please visit https://www.utas.edu.au/jobs/applying for our guide to applying and details on the recruitment process.
• Please refer to the attached Position Description Below for full details.

 Manager People and Recruitment PD February 2024.pdf

What’s on Offer?

Appointment to this role will be at HEO 9 and will have a total remuneration package of up to $151,543 comprising base salary within the range of $122,887 to $129,524 plus 17% superannuation.

You’ll have access to staff benefits and discounts for health, fitness, accommodation, and banking to name a few. On offer are salary packaging options, 17% superannuation and generous relocation assistance for those considering a move to Tasmania. Because of our unique setting and challenges we go beyond creating places of learning. We strive to stimulate economic growth, lift literacy, improve health outcomes for Tasmania and nurture our environment as it nurtures us.  We welcome enquiring minds, from near and far, to join us in our pursuit of the extraordinary.

Belong - Be You

People are at the heart of everything we do. Our vision is to ensure that our people feel encouraged and supported to bring their whole selves to work. Fostering diversity and inclusion is our key priority, supporting our communities to come together in ways that empower connection, learning, belonging and growth. Celebrating the strengths that diversity brings will enable us to achieve our vision and mission. Applications are encouraged from all sectors of the community. Tell us how we can make this job work for you.

Considering a move to Tasmania to take up this opportunity?

Offering a breath of fresh air, our island State’s wild landscapes, unique towns and fascinating history have something for everyone. Tasmania has crafted a unique brand of creativity and adventure; case in point: world-famous MONA and the exceptional mountain bike tracks of Derby. Our world-famous food and wine provide an abundance of fresh seafood, family-run wineries and distilleries, and culinary experiences celebrating farm-fresh produce. Relocation assistance is available for this position.

Applications close Sunday 18th February 2024, 11.55pm

To be eligible for this position, you are required to have Australian citizenship, permanent residence or a current valid visa that allows you to fulfil the requirements of this role.

Advertised:01 Feb 2024 Tasmania Daylight Time
Applications close:18 Feb 2024 Tasmania Daylight Time