Manager, Education Support

Updated: about 2 months ago
Location: Camperdown, NEW SOUTH WALES
Job Type: FullTime

  • Use your exceptional management skills to lead the Education Support Team to continue delivering service excellence for coursework-based programs of study
  • Provide operational support, and strategic and policy advice to the academic leadership team, and input to the development of teaching and curriculum support strategies
  • Full-time, continuing position with a Base Salary of $135,820 + 17% superannuation 

About the opportunity

The University of Sydney is now ranked 19th in the world for 2024 university rankings, moving up 22 places in the last year. Our graduate employability is 1st in Australia, and 4th in the world; our subject rankings in Medicine are rated 1st in Australia, and 25th in the world.

The Faculty of Medicine and Health has been designed to enable innovation, excellence and strategic vision in teaching, research, and clinical practice not only in medicine and health, but in all the areas in which we operate. We are committed to challenging conventional wisdom, and to finding new paths to travel. We are focused on leading new possibilities in the way we deliver wellness and healthcare and in making a distinctive impact on healthcare, both locally and globally. It is our commitment to curiosity, connection and excellence that sets us apart. It is how we are making a difference - how we are shaping healthcare.

As such, we are seeking a Manager, Education Support to join our education portfolio to collaborate with Education Support Leads and Managers across other schools to establish and embed best practice and ways of working for the faculty. The Manager will also lead operational support, and strategic and policy advice to the School's academic leadership teams and inputs to the development of teaching and curriculum support strategies, including accreditation requirements, as well as overseeing operational and administrative systems, processes, and programs in alignment with University policy, frequently liaising with a range of key internal and external stakeholders and ensures that all compliance obligations are met.

Currently there is a requirement for these positions to be on-site a minimum of 4 days a week, with a 1 day a week hybrid working. Hybrid working options will be decided with your manager if you are successful in this position .

Please note that these roles are not open to current University of Sydney students .

Whilst predominantly based at Camperdown, the role requires travel to locations in the Greater Sydney region.

Your key responsibilities will be to:

  • provide operational advice and guidance on matters of education strategy and policy, including an understanding of the key education priorities of FMH, the Sydney School of Health Sciences and the Susan Wakil School of Nursing and Midwifery ensuring that any activity is targeted and prioritised accordingly
  • provide strategic advice and operational leadership to the school’s executive conceptualisation, development and review of academic programs including identifying and making recommendations to address implementation challenges
  • provide effective leadership, management guidance and support of the education teams supporting Health Sciences and Nursing, including direction to staff on education goals and education specific strategies, including context, impact, and priorities
  • lead a diverse education-focused team to ensure timely delivery of quality educational programs, with a customer-oriented, service provision mentality
  • establish and nurture strategic and operational relationships with partners connected to education delivery, and coordinate the educational or teaching and curriculum reporting, record management and compliance requirements for the work area.

About you

To be successful in this role, you have:

  • demonstrated ability to translate and implement strategic changes into local operational practices that enhance the work area’s administrative function
  • excellent client focus with the ability to build partnerships between the faculty education team and the schools leadership teams
  • proven leadership and management skills, including proven ability to develop, mentor and motivate staff, to operate well in a team environment and to resolve a range of HR issues
  • experience delivering education programs, preferably in a tertiary education environment
  • effective and tactful communication skills (both verbal and written) together with strong problem-solving skills, and the ability to use initiative and exercise sound judgement, along with the ability to prioritise workload during busy periods.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

Pre-employment checks

Your employment is conditional upon the completion of all roles required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a university community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTIQ . We welcome applications from candidates from all backgrounds.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

If you are a current employee of the University or a contingent worker with access to Workday, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Danielle Selinger, Recruitment Consultant, by email to  [email protected] .

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The University reserves the right not to proceed with any appointment

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this role.

Applications Close

Sunday 18 February 2024 11:59 PM

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