Library Technician

• $66,813 to $71,161 pa (HEW4) PRO-RATA
• Ongoing, Part-time, Joondalup & Mount Lawley Campus
• Open to applicants with the relevant working rights

LIBRARY SERVICES CENTRE
$66,813 to $71,161 pa (HEW4) PRO-RATA
ONGOING (2 POSITIONS), PART-TIME
JOONDALUP AND MT LAWLEY

Overview
The Library Services Centre provides innovative, high quality, customer-focused Library services including digital and information literacies and use of learning technologies, research skills, information resources, scholarly and cultural collections, and learning facilities that contribute to and enhance the University’s learning, teaching, and research goals. The Library delivers a wide range of online resources and services to all campus and study locations and to clients both on and off-campus.

ECU Library has two ongoing Library Technician positions available working within the Library Experience team.

These positions are predominantly based at ECU’s Mt Lawley Campus at 0.6 FTE and Joondalup Campus at 0.4 FTE but staff may be asked to move between campuses from time to time. Please also note that from 2025, ECU will deliver courses from our exciting new ECU City Campus and staff located at Mt Lawley will move to City Campus or another metropolitan location.

More information about City Campus can be found here .

Library Technicians play a vital role in service delivery within the Library Services Centre. They support a broad range of clients to resolve queries both online and face to face including resolving queries on learning technologies and online resources. Library technicians in the Library Experience team also support the management of Library spaces and events and assist in administrative tasks and collaborative projects. Library Technicians are regularly assigned to different areas of responsibility and rotate across the metropolitan campuses.

Library Technicians may undertake evening shift and weekend duties.

All Applicants will be expected to have:

A Diploma qualification in Library science or a relevant discipline or equivalent with relevant work experience or an equivalent combination of relevant experience and/or education/training.

Selection Criteria:

• Proven customer service skills including supporting a broad range of clients’ needs in both online and face to face environments, marketing services to customers and continually evaluating and improving services
• Knowledge and experience using Customer Relationship Management systems to triage and resolve queries
• Knowledge and experience using Library systems, including loans, Library catalogues and discovery tools
• Knowledge of learning and teaching technologies such as Microsoft Office, Learning management systems (LMS), video recording tools and collaborative software tools and the ability to assist students and staff access and use these technologies
• Ability to work cooperatively with others to accomplish joint tasks and common objectives

You will also demonstrate personal attributes that are congruent with the University’s values of Integrity, Respect, Rational Inquiry and Personal Excellence.

Benefits & Remuneration
These Ongoing positions attract a remuneration of $66,813 to $71,161 pa (HEW4) plus 17% University superannuation contribution (paid on a pro-rata basis).

ECU supports a work/life balance for staff. Benefits such as flexible working arrangements may also be negotiated to meet your personal circumstances.

ECU has an Award-winning Health and Wellness Program and an extensive range of staff benefits across entertainment, financial, health, travel and consumer goods and services.

For information on the benefits of working at ECU, please visit our Employment Opportunities website.

Contact
For more information, interested applicants are welcome to call:

Mt Lawley - Pia Henry on 08 6304 3836.
Joondalup - Dien Soliman on 08 6304 6718.

How to Apply
Please upload your resume along with a statement addressing the Selection Criteria listed above and please specify the roles you wish to be considered for.

Closing Date
Applications close on Wednesday the 4th of August 2021 at 11.30pm AWST.

PLEASE NOTE: APPLICATIONS WILL ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE THE RELEVANT WORKING RIGHTS TO FILL THIS POSITION

ECU is a diverse and inclusive workplace reflecting the differences in society. Specific strategies and initiatives are in place to address underrepresentation of specific groups. Applications are encouraged from suitably qualified people from all backgrounds. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

#LI-DNP

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