Library Officer, Client Services

Reference no:497144
Work type:Fixed Term - Full Time, Fixed Term - Part Time
Location:Bathurst
Categories:Library, Professional

• Enjoy professional development opportunities
• Contribute to and support a culture of high-quality customer service
• Attractive remuneration benefits with a flexible working environment 

The Role

• Fixed Term, Full Time OR Part Time (Until February 2025)
• Level 4 - $68,892 to $74,785 pa (plus 17% superannuation)
• Bathurst

As the Library Officer, you will play a key role in supporting a range of frontline, quality, customer-focused services, including information services, circulation, online and physical resource maintenance, document delivery and research support. The focus of this role is providing library support for student learning, primarily through responding to library enquiries from students.

This position would suit an individual who has a passion for customer service, loves working with people and has a strong ability to manage tasks simultaneously.

To be successful you will have:

• An associate diploma in Library and Information Services or equivalent experience
• Ability to use relevant technologies and library software, with the capability to learn new applications and emerging technologies
• Proven experience and commitment to delivering excellent customer service
• Excellent communication skills and ability to work independently and in a virtual team environment

Application Requirements

Applicants are expected to apply online and address the selection criteria in the position description. If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us .

About Us

Charles Sturt University is a young and growing university committed to developing far-sighted people who help their communities grow and flourish. We make a significant contribution to the prosperity and vibrancy of our rural and regional communities, with a reach and impact across Australia and internationally. We work together with industry, communities and students to create new thinking, inspire each other and make a positive and progressive contribution to the world.

The Division of Library Services supports the University’s ethos of ‘yindyamarra winhanga-nha’ - ‘the wisdom of respectfully knowing how to live well in a world worth living in’. We provide high quality information services and resources to support students, staff, and all members of the University campuses and its communities. We aspire to excellence in the provision of innovative library services delivered online and on-campus.

The Client Services section is responsible for ensuring all client groups have equitable access and appropriate skills and support to use the Library’s information resources.

Charles Sturt University offers a great work-life balance, professional development opportunities and generous financial benefits.

Charles Sturt University is an equal opportunity employer committed to diversity and inclusion. This is demonstrated through our Athena SWAN Bronze Institutional Award and our participation as a member in the Australian Workplace Equality Index. Applications are encouraged from Indigenous Australians; people with a disability; women (particularly for senior and non-traditional roles); people who identify as LGBTIQA+; and those from culturally and linguistically diverse backgrounds. This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

Further Information

Additional information is available in the position description or by contacting:

Kate Allman | Manager, Arts and Education Faculty Team | [email protected] | Ph: 02 6933 2055

Closing Date: 11pm, Thursday 22 February 2024 

Advertised: 08 Feb 2024 09:00 AM - AUS Eastern Daylight Time
Applications close: 22 Feb 2024 11:00 PM - AUS Eastern Daylight Time