ITS Senior Communications Manager

Title: ITS Senior Communications Manager
Division: Information Technology Services
Classification: ANU Officer Grade 8 (Administration)
Salary package: Competitive remuneration package including 17% Superannuation
Term: Full Time, Fixed Term (up to 3 years)
Location: Canberra (opportunity for flexible working arrangements available)

• Make a difference to the national mission of our world-leading University, its students and staff.
• Enjoy workplace flexibility and be part of a supportive team. 
• Use your change management and communications skills and experience to contribute to the delivery of a high-profile program.  

About the Role
As the ITS Senior Communications Manager, you will liaise with internal and external stakeholders, including senior leaders, business champions, staff and students, to develop and enact robust communication plans and artefacts. You will work alongside senior leaders within ITS to develop, adopt and effectively use ITS communication initiatives, processes and systems.

Key Duties:

Drive proactive ITS communications, engaging stakeholders and providing accessible information to staff and students.

Develop and implement an effective communication strategy for ITS.

Supervise staff and coordinate work, ensuring objectives are met and fostering career development.

Manage ITS communication channels, including the OITS website, and capture interesting stories about ITS work and impacts.

Collaborate with leadership to enhance engagement and manage issues.

Cultivate relationships with internal stakeholders and identify opportunities for engagement programs for the University Community.

Identify ways to innovate ITS internal communications.

Uplift communication capability within ITS providing advice and support on ITS communication artefacts and the preparation of communication plans.

About You
We welcome applications from individuals who possess the following attributes:

Can you demonstrated relevant work experience, and have an undergraduate degree or progress towards relevant postgraduate qualifications?

Do you have an ability capture and tell engaging stories? Show us your editorial expertise and ability to engage with a range of audiences. 

Have you led internal communication plans? We're seeking individuals with experience in planning and delivering communication strategies.

Can you identify challenges and provide strategic advice to senior executives?

Do you have strong communication skills and an ability to influence others and articulate complex subjects clearly?

Do you have experience managing teams or coordinated projects?

Can you build strong professional networks? Show us your interpersonal skills and ability to liaise effectively with a diverse range of stakeholders.

Can you juggle multiple projects, meet deadlines, and maintain a high level of attention to detail in a dynamic work environment?

About Us
ANU is home to some of the most remarkable people from across the world: visionaries, influential leaders, researchers and advocates creating impact and change nationally, regionally and globally. ANU attracts exceptional staff and students and, through education and enrichment programs, helps them to achieve ambitious goals, and pursue brilliant careers. Ranked in the top 30 universities globally, the first Australian university to be recognised in this elite tier, ANU continues to be an academic resource for the whole of Australia.

About ITS: Information Technology Services (ITS) delivers digital solutions that enable the Australian National University to achieve its strategic goals: a student experience equal to the world’s best, and research that transforms society and creates national capability.  ITS has responsibility for the University’s digital ecosystem and is leading the delivery of the Digital Master Plan, a 10-year strategic roadmap for the transformation of the University’s digital capability. 

Digital Transformation: We have released our ANU 2025 Strategy, and our Digital Master Plan, which will see ANU embark on the biggest digital transformation in our history.  A transformation that matches our national and global mission. Our digital future will transform the experience of ANU for our students, researchers, academics, professional staff and the wider community and we are seeking great people to be a part of this history making journey.  Click here to learn more.  

Our Campus
The University's Acton campus is in the heart of Canberra. From here it's an easy walk, bike ride or drive to some of Australia's most significant political and cultural institutions including Australian Parliament House. You'll find all the conveniences of a small suburb including cafes, bars, supermarkets, childcare centres, a newsagency, post office and even a medical centre right on campus! The Acton Campus is well renowned for its landscape setting, with over 10,000 trees and a commitment to maintenance of open space. It's 'park like' environment is a feature that is internationally recognised.

What we can offer you
Our staff enjoy some amazing employee benefits including​:

• ANU offers competitive remuneration packages including 17% superannuation and regular increases.
• We support flexible, hybrid working arrangements, with access to our beautiful, green campus and working remotely.
• We value your work life balance, with standard 7-hour work days, paid December shut-down period, purchase leave, cultural leave, part-time and job-sharing opportunities, compressed working weeks, and flexible times of work.
• We offer discounted study, with 75% off ANU courses for staff and 25% for your spouse and children (see eligibility).
• We have many professional development initiatives including training, mentoring & upskilling opportunities.
• We are one of the leading employers in Australia for parental leave entitlements. We offer generous paid parental leave entitlements for up to 32 weeks.
• We have on-site Gyms with staff discounts as well as oval spaces and ANU sports clubs.
• We are a family friendly campus with access to childcare facilities, designated parent rooms and quiet spaces.
• ANU offers salary sacrificing benefits including laptops, childcare, novated car leasing, additional superannuation, and more!
• We offer affordable onsite parking from $34 / fortnight with salary sacrificing options.
• ANU has a supporting, challenging and motivating culture.
• We are committed to promoting diversity and inclusion for all backgrounds and identities.
• We care about your wellbeing, with access to additional leave, the Employee Assistance Program, vaccinations and health insurance plan options.

 For further information about this position, please contact Jude Burger, Change Chapter Lead, [email protected] .  

ANU is committed to workforce diversity, creating an inclusive workplace, and providing equal employment opportunities to people with diverse backgrounds and identities. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply. Click here to learn more.

Our Vision :Support the development of national unity and identity, improve our understanding of ourselves and our neighbours, provide our nation with research capacity amongst the best in the world, and education in areas vital for our future is our mission.
Our Values : Excellence, Original Thinking, Integrity, Respect, Inclusivity, Diversity 

How to Apply
To apply for this role please ensure that your submission includes the following documents:

• A statement addressing the selection criteria showing how your skills, experience and approach align with the role in no more than 2 pages (for reference, see the position description & selection criteria).
• A current resume

Applications which do not address the selection criteria may not be considered for the position.

Reasonable adjustments to support applicants through this recruitment process can be made available upon request. Requests for adjustments will be treated with the strictest of confidentiality.

Please note: The successful candidate must have rights to live and work in Australia and will be required to undergo a background check during the recruitment process, in accordance with the Background Checking Procedure . An offer of employment is conditional on satisfactory results.