IT Teaching Support Officer

Classification: ANU Officer 7 (Information Technology)
Salary Package: $97,707 - $102,600 per annum plus 17% superannuation
Terms: Full time, Continuing
Full-time is preferred, job-share and part-time arrangements will be considered.

About Us
The ANU by 2025 Strategic Plan calls for the University to serve society through transformational research and education. As one of the great universities of the world, ANU is driven by a culture of excellence in everything we do. Our lived experience is increasingly one of large-scale systems of people, whose actions and interactions are influenced by our digital, physical and biological environment. The ANU College of Engineering, Computing and Cybernetics (CECC) hosts three of the key disciplines necessary to help us design, build, regulate and secure the future. CECC brings together expertise in social, technical, computational, ecological and scientific systems to build a new approach to systems design and build new national capabilities in data-driven policy and business development.

The College is comprised of three schools: the School of Computing, School of Cybernetics, and School of Engineering, supported by the Professional Services Group.

The IT Teaching Support Officer is part of the Computing Facilities Team within the School of Computing focussed on the development and running of the various online and laboratory-based teaching systems used to support the teaching activities of the School. The IT Teaching Support Officer also provides some support for specialised IT Teaching systems used within the other two schools of the College.

About the role
The School of Computing utilises a variety of leading software and hardware platforms to aid in the delivery of the teaching activities, with a primary focus on Linux and other Open Source Software-based systems. The School operates a number of Linux-based computing laboratories with their supporting infrastructure and various on-line systems, in particular the GtiLab version control system.

The IT Teaching Support Officer will maintain the operation of the various teaching systems, as well as provide professional recommendations to the Computing Facilities Manager and the various academics and other educators within the School of Computing as to future directions in teaching requirements. There will also be some software development required in support of these activities, mainly involving shell scripting and use of domain-specific configuration languages for some of the systems, such as LDIF, HTML, CSS etc.

About You
We’d love to hear from you if you have:

• Hands-on experience in Linux/Posix system administration and familiarity with the Git version control software and software development. While 3+ years experience is desirable, all applications will be considered - we're open to those who have moved into this space and have a strong ability to develop knowledge on the job through initiative and problem solving. 
• A proven track record in proactively resolving problems, troubleshooting, and initiating service improvements.
• Good communication and stakeholder management skills with the ability to build long standing relationships with clients. 
• The ability to work independently with minimal supervision and guidance. 

What we can offer you
Our staff enjoy some amazing employee benefits including​: 

• ANU offers competitive remuneration packages including 17% superannuation and regular increases. 
• We support flexible, hybrid working arrangements, with access to our beautiful, green campus.
• We value your work life balance, with standard 7-hour work days, paid December shut-down period, purchase leave, cultural leave, and flexible times of work. 
• We offer discounted study, with 75% off ANU courses for staff and 25% for your spouse and children (see eligibility). 
• We have many professional development initiatives including training, mentoring & upskilling opportunities. 
• We are one of the leading employers in Australia for parental leave entitlements. We offer generous paid parental leave entitlements for up to 32 weeks. 
• We have on-site Gyms with staff discounts as well as oval spaces and ANU sports clubs. 
• We are a family friendly campus with access to childcare facilities, designated parent rooms and quiet spaces. 
• ANU offers salary sacrificing  benefits including laptops, childcare, novated car leasing, additional superannuation, and more! 

For further information about this position please contact Robert Edwards, Computing Facilities Manager, E: [email protected] 

ANU is committed to workforce diversity, creating an inclusive workplace, and providing equal employment opportunities to people with diverse backgrounds and identities. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply. Click here to learn more.  

How to Apply:
To apply for this role please ensure that your submission includes the following documents: 

• A statement addressing the selection criteria showing how your skills, experience and approach align with the role in no more than 2 pages (for reference, see the position description & selection criteria).
• A current resume 

Applications which do not address the selection criteria may not be considered for the position. 

Please note: The successful candidate must have rights to live and work in Australia and will be required to undergo a background check during the recruitment process.  An offer of employment is conditional on satisfactory results.