IT Support Analyst, SATAC

Updated: about 2 months ago
Location: Adelaide, SOUTH AUSTRALIA
Job Type: FullTime
Deadline: 23 Jun 2022

Job no:510092
Work type:Continuing - Full-time
Campus:Adelaide
Categories:Information and Communications Technology, HEO6, SATAC


(HEO6) $81,254 to $87,770 per annum plus an employer contribution of 17% superannuation applies.

Continuing, full-time opportunity available immediately.

Digital Enablement comprises a team of staff dedicated to support the technical and administrative requirements of the South Australian Tertiary Admissions Centre (SATAC).

The Digital Enablement team has a diverse set of responsibilities, including: architecture and development, cyber security and risk, applications and front-end Cloud services, and technical account management of externally sourced support services.

Working under general direction, the IT Support Analyst is responsible for proactively managing incidents and problems that relate to SATAC’s systems, including windows and linux based servers. The role also provides desktop support, including service desk, provision of new devices, user access management and software upgrades.

To be successful you will need:

  • A good understanding of operating systems, including Windows environments and Linux.
  • Working knowledge of user access management and windows security.
  • Experience with end user support and desktop support.
  • Solid interpersonal communication skills, both verbal and written.
  • Ability to work constructively and proactively as part of a small team

Enjoy an outstanding career environment

The University of Adelaide is a uniquely rewarding workplace. The size, breadth and quality of our education and research programs - including significant industry, government and community collaboration - offers you vast scope and opportunity for a long, fulfilling career.

It also enables us to attract high-calibre people in all facets of our operations, ensuring you will be surrounded by talented colleagues, many world-leading. Our work's cutting-edge nature - not just in your own area, but across virtually the full spectrum of human endeavour - provides a constant source of inspiration.

Our culture is one that welcomes all and embraces diversity consistent with our Staff Values and Behaviour Framework and our Values of integrity, respect, collegiality, excellence and discovery. We firmly believe that our people are our most valuable asset, so we work to grow and diversify the skills, knowledge and capability of all our staff.

We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life.

In addition, we offer a wide range of attractive staff benefits. These include: salary packaging; flexible work arrangements; high-quality professional development programs and activities; and an on-campus health clinic, gym and other fitness facilities.

Learn more at: adelaide.edu.au/jobs

Your division's broader role

The South Australian Tertiary Admissions Centre (SATAC) Limited provides reliable, efficient and innovative tertiary admissions services to its member institutions and on a fee for service basis to other tertiary education institutions in South Australia and the Northern Territory.

SATAC manages centralised application and admissions processes on behalf of its members and participating fee for service institutions, as well as administering admissions aptitude tests, providing publication and research services, and acting as a one-stop shop for queries regarding application processes and outcomes.

Learn more at: www.satac.edu.au

If you have the talent, we'll give you the opportunity. Together, let's make history.

Click on the ‘Apply Now’ button to be taken through to the online application form. Please ensure you submit a cover letter, resume, and upload a document that includes your responses to all of the selection criteria for the position as contained in the position description or selection criteria document.

Applications close 11:55pm, 23 June 2022.

For further information

For a confidential discussion regarding this position, contact:

Rob Aitken
Chief Information Officer, SATAC
P: +61 0417884081
E: rob.aitken@satac.edu.au

You'll find a full position description and/or selection criteria below: (If no links appear, try viewing on another device)

The University of Adelaide is an Equal Employment Opportunity employer. Women and Aboriginal and Torres Strait Islander people who meet the requirements of this position are strongly encouraged to apply.

#LI-UOA

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