Information Technologist: Campus Support (HEO 6)

Updated: 16 days ago
Location: Adelaide, SOUTH AUSTRALIA
Deadline: 28 May 2021

  • Open to Australian Aboriginal peoples and UniSA employees only
  • Full-time, continuing position
  • Commencement Salary: $80,477 per annum (plus up to 17% superannuation)

About the Role

The Information Technologist contributes to the University Standard Operating Environment and staff desktop computer support and is part of a virtual team focused on suburban and regional campus IT support. The incumbent uses their technical expertise to provide significant input to the team in the development, support and maintenance of teaching technologies including Audio Visual equipment and the General Purpose Computer Pools in addition to resolving most of the complex technical faults escalated from the IT Help Desk.

Using well developed interpersonal skills, the Information Technologist works closely with other ISTS teams, Academic and professional staff at all levels and students to resolve problems (incidents/issues) and provide Information Communication Technology (ICT) second level support.

Core Responsibilities

  • Develop, support and maintain designated information technologies, services and applications
  • Support teaching technologies including, computing pools, the standard desktop environment, mobile computing and telephony devices
  • Respond promptly and professionally to incident reports and resolve technical faults
  • Provide technical expertise on projects and virtual teams focussed on specific technologies
  • Liaise with suppliers of IT hardware and services ensuring that Service Level Agreements (SLA’s) are met

Essential Skills and Experience

  • Relevant tertiary qualification (normally a degree) or equivalent knowledge and skills experienced in a complex information technology environment
  • Experience in the development, support and documentation of MS Windows and Apple based end user computing devices
  • Demonstrated understanding of contemporary information technologies
  • Experience with the ITIL service management framework

Benefits

Getting a great job working with the best is just the start. UniSA rewards its staff with a wide variety of benefits such as:

  • Access to great personal development opportunities

  • A range of salary packaging options, including vehicle leasing, laptops and car parking fees

  • Various on-site services available at our campuses which may include on-site gym membership

  • A variety of leave arrangements

How to Apply

The online application form will list the specific selection criteria that you need to address.


Please address your cover letter to Samantha Matthews, Senior Recruitment Consultant. For further information about the position or the recruitment process, please contact UniSA Recruitment Central on +61 8 8302 1700 or via email at recruitment@unisa.edu.au using job reference number 3032.

Applications close: 11.30pm Monday 24 May 2021

To be eligible to apply for internal positions, you must either be an Australian Aboriginal peoples, or a current UniSA continuing, fixed-term or casual staff member at the time the position is advertised and have the legal right to work in Australia for the term of appointment.

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Applications must be lodged online, please note UniSA does not accept applications via email.

UniSA is committed to developing a diverse workforce and a constructive enterprising culture in which everyone can thrive.

For further support, contact Recruitment Central on +61 8 8302 1700 or email recruitment@unisa.edu.au and you will receive a response within one working day.

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