IDS Platforms Analyst & Coordinator

Flinders University, Australia

Updated: about 1 year ago
Location: Bedford Park, SOUTH AUSTRALIA
Job Type: FullTime
Deadline: The position may have been removed or expired!

JR0000005432


Position Details 


  • Continuing | Full-Time at 1.0 FTE 

  • Higher Education Officer Level 6 | $82,923 - $88,414 p.a. 

  • Location: Bedford Park 

  • View Position Description 


About the Information and Digital Services
Information and Digital Services (IDS) are a pivotal resource of the University, providing information and digital technology services and support to the Flinders University staff and student community. The IDS team apply technical expertise to support university projects and provide core services such as the IDS Service Desk, Audio visual, simulation and event services, Information security and identity access management services and more.   
 
About the Role 

As the IDS Platforms Analyst and Coordinator, you will be responsible for contributing to analysis, support and coordination activities for the relevant platforms and applications in alignment with Flinders University IDS frameworks, principles, and policies.
Your key position responsibilities will include:


  • Support, configure and maintain platforms including CRM and web technologies

  • Support the technical change, configuration, and release management process for various platforms.

  • Manage business change impact and continuous development of relevant platforms and applications.

  • Work with corresponding stakeholders to implement the vision and relevant roadmap.

  • Assist in the delivery of new/enhanced technologies.

  • Identify, Manage, and Mitigate risks.


About You 
To be successful in this role, you will be a problem solver with well-developed interpersonal skills to liaise with internal stakeholders to resolve issues and respond to customer queries.
You will possess a growth mindset and have extensive interpersonal skills to liaise with various stakeholders, including customers and staff across the University.

In addition, you will have experience supporting and maintaining Commercial-Off-The-Shelf (COTS) applications and Software as a service and enterprise applications and systems. General knowledge and experience in the design and execution of application upgrades including planning, test plan, execution, and program close out using good change management principles and practices will also be demonstrated.
You will have obtained an appropriate tertiary qualification in Information Technology or relevant technical area, and / or equivalent relevant experience in an IT environment. Higher education experience is advantageous.
Technology Skills required

  • Experience in supporting CRM and web applications

  • Knowledge of .NET, C#, Java, Java Script

  • Experienced in Microsoft suite (advanced Excel skills)

  • Knowledge of CRM, Marketing and Web technology concepts


Life at Flinders 

We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world. 
Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?  

  • 17% Superannuation + salary packaging options 

  • Flexible working arrangements 

  • Wide range of professional development activities and services 

  • We embrace diversity and promote equity and inclusion for all students and staff 

  • Vibrant campus life and amenities including on campus health care services , gym  and childcare centre (Bedford Park, South Australia). 


Prescribed Conditions for Employment (Delete as necessary) 

  • A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position. 


How to Apply and Information 

  • You are required to submit Suitability Statement of no more than 3 pages, addressing the Key Position Capabilities of the position description.

  • For more information regarding this position, please contact Penny Dodman


Applications to be submitted before 11:59 pm Sunday, 5 February 2023.

Please note, late applications and applications sent via agencies will not be accepted

Applications to be submitted before 11.59pm:

05 Feb 2023

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.


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