Graduate Research Case Officer

• Full time, continuing position. Located on the Camperdown Campus at the Faculty of Science

• Opportunity to work closely with academic and professional staff in the Faculty of Science to ensure a high standard of communication and support for our HDR students

• Base Salary $91k - $98k (HEO6) + 17% superannuation 

About the opportunity 

The Graduate Research Case Officer is responsible for case managing future Higher Degree by Research (HDR) students through enquiries and admissions, whilst ensuring the timely progression of applications for admission and ranking of scholarship applications, through to the point of enrolment. The jobholder will also engage in project work seeking to improve student and applicant experience, and work closely with the HDR Experience Coordinator to achieve these aims.  

Your key responsibilities will be to:

• provide HDR-specific enquiry and admissions administration services and support 
• deliver daily administration activities and services ensuring that high quality and efficient administrative support is provided in a pro-active manner to staff, prospective and current students, clients, and visitors
• coordinate the filing, e-filing, and records management of all relevant HDR candidates’ documents as required and in line with University Policy
• update databases, extract and issue regular reports following established procedures
• undertake ad-hoc projects and other activities.

About you

The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a Graduate Research Case Officer who has:

• applied knowledge of university policies and procedures and administrative processes within a tertiary environment
• well-developed negotiation, conflict resolution, relationship building and influencing skills
• excellent time and workload management skills with demonstrated ability to prioritise effectively, manage multiple tasks, meet deadlines and achieve required outcomes
• working knowledge of software programs such as Sydney Student (especially Client), Records Management, RECS and Content Management Systems (especially Canvas)
• highly developed interpersonal skills with the ability to build and maintain relationships with a diverse range of stakeholders including internal and external stakeholders.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTIQ . We welcome applications from candidates from all backgrounds.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.  

If you are a current employee of the University or a contingent worker with access to Workday, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Mark Moussa, Recruitment Operations, Human Resources by email to [email protected]

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The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close

Monday 23 January 2023 11:59 PM