Front Desk Officer

Job no:517204
Work type:part time
Location:Crawley
Categories:Administration & Executive support

• Work with a specialist team dedicated to the management of Higher Degree by Research admissions, candidature, scholarships and examinations
• Level 4, part-time appointment (0.6 FTE) on a fixed term basis until December 2024
• Base salary range: $70,905 – $75,319 p.a. (pro-rata) plus 17% superannuation

The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, supported by the freedom to innovate and inspire, there is no better time to join Western Australia’s top university.

About the team

The Graduate Research School (GRS) sits within the Deputy Vice Chancellor (Research) portfolio. The GRS provides strategic and academic leadership and management to enhance graduate research training at the University. The GRS manages Admissions, Candidature, Examinations and Scholarship allocations for Higher Degree by Research (HDR) students and applicants, as well as providing skills and professional development to both students and supervisors.

About the opportunity

As the appointee, you will, under general direction, be the first point of contact for the GRS students, University staff, and members of the community. The focus of the position is to provide quality professional services, ensuring the office runs smoothly and staff and students obtain the support required to be efficient.

About you 

To be considered for this opportunity, you will demonstrate:

• Year 12 or demonstrated equivalent competency.
• Considerable relevant administrative experience at an appropriate level.
• Demonstrated ability to work under pressure, maintain a high level of attention to detail in a fast-paced environment, display sound judgement, and use initiative.
• Well-developed written and verbal communication skills with a demonstrated commitment to continual improvement, innovation and learning to achieve goals.
• Well-developed customer service skills and an understanding of the needs of a culturally diverse university community.
• Ability to work independently, show initiative, problem solve and work productively as part of a team.

About your application

Full details of the position's responsibilities and the selection criteria are outlined in the position description:  Front Desk Officer 517204.pdf

The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.

You may also submit an additional statement (1 page max) outlining any personal circumstances which should be considered when assessing your application. Applicants who have experienced periods of academic/professional interruption or other relevant events can include a description of achievements relative to opportunity in this statement.

Closing date: 11:55 PM AWST on Friday, 26 April 2024

To learn more about this opportunity, please contact Marelize Ellis at [email protected]

This position is only open to applicants with relevant rights to work in Australia.

Application Details : Please apply online via the Apply Now button.

Our commitment to inclusion and diversity

UWA is committed to a diverse workforce and an equitable and inclusive workplace.  We celebrate difference and believe diversity is fundamental to achieving our goals as a globally recognised Top 100 educational and research institution.  We are committed to creating a safe work environment for Aboriginal and Torres Strait Islander people, women, people from culturally and linguistically diverse backgrounds, the LGBTIQA+ community and people living with disability.

• We have a globally competitive, gender neutral parental leave policy with 26 weeks paid leave after 12 months service and 36 weeks after 5 years.
• We have on-campus childcare facilities for children aged 6 weeks to kindy.
• We facilitate flexible working, with part-time and job-sharing arrangements considered.
• We have an ongoing partnership with Pride in Diversity and were recently awarded a Bronze Employer status for LGBTIQA+ inclusion.
• We have Athena SWAN Bronze accreditation and actively work to improve gender equity. 

Should you have any queries relating to your application, please contact the individual named in the advertisement. Alternatively, contact the Talent team at [email protected] with details of your query. To enable a quick response, please include the 6-digit job reference number and a member of the team will respond to your enquiry.

Advertised:12 Apr 2024 W. Australia Standard Time
Applications close:26 Apr 2024 11:55 PM W. Australia Standard Time