Expression of Interest for a Support Consultant (HEO 5) for the Curriculum Domain in the Integration Management Office (IMO)

• Open to Australian Aboriginal Peoples and UniSA staff
• Based in the Integration Management Office (IMO)
• Immediate start for a part-time (0.6 FTE) secondment/fixed term contract for 12 months

Expressions of interest are now open for a secondment/fixed term contract for a Support Consultant to work within the Integration Management Office (IMO) for the Curriculum Domain. 

About the role

You will be responsible for resolving digital learning systems enquiries through providing specialist technical expertise and basic pedagogic support in digital learning systems. Working in collaboration with cross-functional teams across both The University of South Australia (UniSA) and The University of Adelaide (UoA), you will also contribute to the creation of resources to support users with the new Learning Management System (LMS), ensuring system user and other documentation and communication channels are maintained.

Essential Skills and Experience

• Tertiary qualifications teaching, IT systems support or in a related field, or relevant experience a similar role 
• Demonstrated experience in providing high-level customer service across technical support and advice, with a particular focus on supporting teaching and learning applications in a Higher Education environment 
• Ability to problem-solve and engage appropriate technical expertise to resolve incidents
• Proven ability to resolve inquiries within agreed timeframes, working in a collaborative team environment
• Well-developed interpersonal communication skills with the ability to effectively develop productive relationships to sustain an excellent customer service culture, and to influence and mentor team members

The new  Adelaide University   will be a future-focused university, a magnet for talented staff and students alike. Combining the strengths of the University of South Australia and The University of Adelaide to deliver nation-leading curriculum and student experience, greater access to education, and world-class research excellence, the new institution will be recognised as one of the world’s top 100 universities.

The IMO has been established to support the creation of the new Adelaide University which will drive the innovation and scale needed to make transformational investments for South Australia and beyond.

Express your interest now!

Applicants are required to upload a cover letter and resume addressing the essential criteria.

Please address your cover letter to Jessica Frisari, Recruitment Partner: IMO. For further information about the position or the recruitment process, please contact Jessica via email at [email protected] . If you require assistance submitting your application, please contact UniSA Recruitment Central on +61 8 8302 1700 or via email at [email protected]  using job reference number 6052.

Applications close: 11.30pm Sunday 21 April 2024

To be eligible to apply for internal positions, you must either identify as an Australian Aboriginal Person, or be a current UniSA continuing, fixed-term or casual staff member at the time the position is advertised and have the legal right to work in Australia for the term of the appointment.

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Applications must be lodged online, please note UniSA does not accept applications via email.

UniSA is committed to developing a diverse workforce and a constructive enterprising culture in which everyone can thrive.

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