Enrolment Advisor

886758

The role
The Enrolment Advisor provides quality customer service by assisting customers with matters relating to enrolment and student curriculum structures within Curtin University systems. The role is responsible for the delivery of functions and processes that enable student self-management from enrolment to completion.

We are seeking someone who is able to provide a high-quality customer focused service that ensures customers are provided with correct, consistent and timely enrolment and curriculum information. In this role you will ensure student enquiries are managed and resolved within agreed turnaround times, as well as updated and maintain student and curriculum records in an accurate and confidential manner.
 
About us

Curtin University is an innovative, global university known for its high-impact research, strong industry partnerships and commitment to preparing students for jobs of the future. Curtin University has a global presence and aims to transform lives and communities through education and research. 

Student Services aim to enable Curtin’s vision through the delivery of a seamless student-centred experience accessible at any time, on any device, from any location. The area is responsible for the delivery of a suite of essential services, processes and systems which underpin and drive core Curtin University operations.

Our vibrant campus which includes an art gallery, gym, childcare, endless food options, great parking and public transport facilities. For more information on Curtin University visit https://about.curtin.edu.au
 
Join Us!
 
If you have a relevant diploma or degree, as well as demonstrated experience in customer service delivery and a personal commitment to continually achieving a high level of client satisfaction; we want to hear from you.
Please click on Apply and provide a cover letter indicating what motivates you to apply for the role, and a copy of your current resume which highlights your skills and experience for the role. If you would like further information on this role please contact Natalie Love on (08) 9266 4198 or via natalie.love@curtin.edu.au
Applications close: 10:00pm AWST Monday 23rd May 2022
 
COVID 19 – Vaccination Policy
 
Candidates should note that Curtin University has implemented a COVID-19 Vaccination Policy and Procedures which covers all staff, students, campuses and activities, effective 21 February 2022.
If you are invited to attend the next stage of assessments, you may be required to provide evidence of your COVID-19 vaccination status, including your booster if eligible (or formally granted exemption) upon arrival, and if you are offered a role at Curtin, you will be required to provide evidence of your COVID-19 vaccination or exemption status prior to commencing employment.
Work Requirements

• Prior to appointment, the recommended applicant/s will need to have a current criminal record check in accordance with the University's National Police Certificate Assessment Procedures.
• Ability to work outside of normal office hours as required.
• Ability to move promotional material/boxes within Occupational Health and Safety parameters.

We are committed to ensuring that Curtin has an inclusive environment, free from harassment, in which all students, staff and the community feel respected, valued and welcome.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, women, and people from culturally and linguistically diverse backgrounds, and are committed to making reasonable adjustments to enable people with disability to participate fully in our recruitment, selection and appointment processes.

Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert.