Education Support Officer (Admissions, Pathways and Projects)

Updated: 5 months ago
Location: Darlington, SOUTH AUSTRALIA
Job Type: FullTime

  • Full time, 12 months fixed terrm. Located on the Camperdown Campus

  • Opportunity to support Admissions, Pathways and Projects for the Faculty of Science

  • Base Salary (HEO6) $91K - $98K p.a. + 17% superannuation 

About the opportunity

The Faculty of Science is currently seeking an Education Support Officer (Admissions, Pathways and Projects) to provide a broad range of education administrative and operational support to meet the Faculties education and student support needs.

Your key responsibilities will be to:

  • help to analyse matters and provide advice on policy and procedures for the delivery of work outcomes

  • ensure compliance with relevant legislative and regulatory controls and ensure a safe working environment for all staff and students

  • provide guidance and support to more junior administrative staff, utilizing extensive administrative experience and judgement.

About you

The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for an Education Support Officer (Admissions, Pathways and Projects) who has:

  • a tertiary qualification with some relevant work experience; and/or equivalent combination of relevant experience and training

  • effective and tactful communication skills (both verbal and written) together with strong problem-solving skills and the ability to use initiative and exercise sound judgement, along with the ability to prioritise workload during busy periods

  • teamwork skills, with an ability to link Faculty and School staff with central PSU staff to deliver positive student outcomes

  • excellent time and workload management skills with demonstrated ability to prioritize effectively, manage multiple tasks, meet deadlines, and achieve required outcomes

  • extensive knowledge of University policies and procedures and administrative processes within a tertiary environment

  • strong customer service skills coupled with the desire to support and assist staff and students

  • demonstrated understanding and knowledge of issues relating to the delivery of advice and support to students

  • previous experience in student support programs or student administration, along with an understanding of current issues impacting the student experience

  • experience working in a tertiary environment with working knowledge of student administration, curriculum and earning management systems such as Sydney Student, Sydney Curriculum, Canvas, Records Management, together with sound understanding of timetabling/rostering of student activities.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement 

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTIQ . We welcome applications from candidates from all backgrounds. 

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.  

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Simon Drew, Recruitment Operations, Human Resources at

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The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close

Sunday 14 May 2023 11:59 PM
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