Director, Educational Data & Insights

Apply now Job no:524847
Work type:full time
Location:Sydney, NSW
Categories:Management

Director, Educational Data & Insights

• Employment Type: Full-Time (35-hour week)
• Duration: Continuing Role   
• Remuneration: Competitive total remuneration package
• Location:  Kensington NSW (Hybrid Flexible Working)

Why your role matters

The Director, Educational Data & Insights manages a small team that is responsible for internal and external student surveys. This role will analyse and present survey data to provide insights to University portfolios, Faculties and committees whilst also contributing to UNSW KPI’s and strategic priorities.

Reporting to the Deputy Vice-Chancellor Academic Quality, the Director role requires a diverse skill set encompassing data analysis, communication and visualisation whilst being proficient in quantitative and qualitative analysis. In addition, we are seeking an established people leader with the ability to engage, guide and motivate a dedicated team.

The Director plays a pivotal role in informing strategic decisions and enhancing the University's academic and student support initiatives, and must be enthusiastic about using data to bring about meaningful change.

Specific accountabilities for this role include:  

• Effectively communicate findings and recommendations through compelling and informative data visualizations, presentations, reports and dashboards tailored for diverse internal and external audiences, and stay abreast of emerging trends and best practices in data analysis, visualization, and presentation techniques.
• Collaborate with internal stakeholders including academic units, UNSW Divisions, and senior leadership to understand data requirements and address key challenges, and cultivate strong working relationships with internal and external partners to facilitate collaboration and knowledge sharing.
• Lead a team responsible for collecting, analysing and communicating data pertaining to student experience, and integrate it with data on academic progression and enrolments.
• Develop and implement data collection strategies and timetables, and analysis methodologies to extract meaningful insights from complex datasets.

About You:                    
You will hold a relevant degree with extensive experience or an equivalent level of knowledge gained through a combination of education, training and experience alongside:  

• Proven experience in data analysis, preferably in higher education or customer experience, and demonstrated ability to translate complex data into actionable insights and compelling visual narratives.
• Proficiency in data management, statistical analysis tools, and familiarity with current coding techniques and approaches.
• Exceptional verbal and written communication, research, and problem-solving skills, including strong report writing and documentation skills and demonstrated ability to summarise complex material effectively and present key issues for a wide range of audiences.
• Strong leadership and people management skills, with demonstrated success in developing, supporting, and motivating teams.
• A focus on detail with a commitment to ensuring data accuracy, reliability and security.
• Ability to thrive in a fast-paced, collaborative environment while managing multiple priorities.
• High-level interpersonal and negotiation skills with the ability to build and maintain effective collaborative professional relationships with senior University staff and external stakeholders.
• Familiarity with qualitative and quantitative research methods and analysis techniques is advantageous.
• An understanding of issues relating to educational quality in tertiary education is advantageous.

The Organisation

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. But what makes us different isn’t only what we do, it’s how we do it. Together, we are driven to be thoughtful, practical, and purposeful in all we do.  If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

Benefits and Culture:

UNSW offers a competitive salary and access to UNSW benefits including:

• Flexible working
• Additional 3 days of leave over the Christmas period
• Access to lifelong learning and career development
• Progressive HR practices
• Discounts and entitlements 

More information on the great staff benefits and culture can be found here.

To Apply: Please submit your CV, Cover Letter and responses to the selection criteria (the skills and experience in the PD) via the ‘Apply Now’ button.

A copy of the Position Description can be found on JOBS@UNSW .

Applications close:TBC – Sunday 16th June at 11.55pm

Get in Touch: Chloe Gane – Talent Acquisition Consultant

[email protected]

Applications cannot be accepted if sent directly to the contact listed.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.

Advertised:30 May 2024 AUS Eastern Standard Time
Applications close:16 Jun 2024 AUS Eastern Standard Time