Director, College Services, BGL

JR0000009461

• Fixed term for 3 years from the commencement date | Full-time at 1.0FTE 

• Senior Manager

• Location: Bedford Park 

• View Position Description  

About the College of Business, Government and Law

The College of Business Government and Law (BGL) embraces innovative knowledge and practice to tackle the challenges of our time, with a strategic focus on technology, health, and social impact. It comprises the four teaching areas of Business, Criminology, Government and Law, and 3 research centres, the Australian Industrial Transformation Institute, the Centre for Social Impact – Flinders, and the Jeff Bleich Centre for Democracy and Disruptive Technologies. The College aims to cultivate a ‘team of teams’ culture and leadership mindset among its staff, drive student enrolment growth by realizing the opportunity of our new City Campus and achieve concentration and scale in research. It is also committed to effective communication across the University operational matrix, market/data driven decision-making, and reimagining the higher education landscape.

About the Role 

The Director, College Services is responsible for providing strategic and operational leadership of professional support services for the College. The role makes proactive and positive contributions to the College’s service culture and goals of the University. The position will lead and manage diverse and multi-disciplinary professional staff teams to provide cohesive and consistent customer service to a range of stakeholders within the College.

Day to day the position is accountable to the Vice-President and Executive Dean of the College and will work as a member of the College leadership team. The position reports to the University’s Vice-President Corporate Services (COO) to ensure alignment with the strategic and operational requirements of the University, including ensuring consistency of customer service. The role has key responsibility in the financial management of the College and will make significant contributions to the development and implementation of strategies, frameworks, standards, and processes within the College.

The Director, College Services will also contribute to the development and delivery of projects in customer strategy, quantitative and qualitative analysis of College performance, process and customer experience design, operating model design and the improvement of the performance of the College, especially growth opportunities. As a member of the College leadership team, this role ensures high quality, innovative service experiences for students and staff through the provision of customer-focused, efficient, and effective support services for the College.

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples.  We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

Life at Flinders 

We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world. 

• Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?  

• 17% Superannuation + salary packaging options 

• Flexible working arrangements 

• Wide range of professional development activities and services 

• We embrace diversity and promote equity and inclusion for all students and staff

• Vibrant campus life and amenities including on campus health care services , gym  and childcare centre (Bedford Park, South Australia). 

Prescribed Conditions for Employment

• A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position. 

• Please note that you may be required to provide evidence that you are up to date with COVID-19 vaccinations, in line with the Flinders University COVID-19 Vaccination Policy   

How to Apply and Information 

• You are required to submit Suitability Statement of no more than 3 pages, addressing the Key Position Capabilities of the position description .

• If you have the required qualifications and would like a confidential discussion regarding the role, please contact the Vice-President (Corporate Services) Office, on +61 8 8201 7562 or via email at: [email protected]. 

Certification

Applications to be submitted before 10.00pm:

28 Jan 2024

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.