Digital Communications Coordinator

Updated: about 2 months ago
Location: Melbourne, VICTORIA
Deadline: 03 Mar 2024

  • Full time
  • Fixed Term until 18/4/25
  • Campus independent - Can be based at La Trobe University’s Melbourne (Bundoora) or Victorian regional campuses, Bundoora preferred.
  • Make a difference in a position that offers great job satisfaction

About the position

The Alumni and Advancement Office is responsible for philanthropic fundraising and engagement with La Trobe University’s alumni community of over 250,000 alumni and donors. The Alumni and Advancement Office is an outwardly facing unit of the University and engagement with stakeholders is a major element of most activities undertaken.

This role will create digital content to showcase and promote the achievements of alumni, highlight the innovative work of the University to our communities and share impact stories about the power of philanthropy. 

Key responsibilities include:

  • Supporting the marketing and communications component of the AAO transition to a new CRM - Blackbaud
  • Generating high-quality, effective digital content that will resonate with alumni and/or donor audiences (both video and written)
  • Uploading content to the La Trobe website (using CMS)
  • Day-to-day management of alumni specific social media channels (currently LinkedIn), including content creation and scheduling, and community management.
  • Producing targeted and engaging e-newsletters, and sending via Campaign Monitor on a daily/weekly basis
  • Monitoring, maintaining, analysing and reporting on content and channel performance.

Skills and Experience

To be considered for this position, you will have

  • Demonstrated knowledge and experience of Campaign Monitor Software and/or Blackbaud.
  • Excellent communication and interpersonal skills, with a demonstrated customer service.
  • Excellent copy writing skills, with the ability to adapt communication to a variety of channels and stakeholders.
  • Demonstrated knowledge and experience of social media for business and online community management (particularly LinkedIn).
  • Demonstrated competence using the Microsoft Office software suite (specifically MS Word, MS Outlook and MS Excel.

Please refer to the Position Description for other duties, skills and experience required for this position.

Welcome Video - Victorian Regional campuses – See link below;


  • 17% employer contributed superannuation
  • Flexible work arrangements
  • Discounts for staff and their family members to study a range of La Trobe courses

How to apply

Closing date:  By 11:55pm, Sunday 3rd March 2024

Position Enquiries:

Dal Cape-Murphy Alumni, Engagement and Campaign Comm Lead

via Email: [email protected]

Recruitment Enquiries:

Lisa White Talent Acquistion Consultant

via Email: [email protected]

Position Description below:

 PD - Digital Communications Coordinator.pdf

Only candidates with Full Working Rights in Australia may apply for this position.

Please submit an online application ONLY and include the following documents:

  • Cover letter and
  • An up to date resume.

Please scroll down to apply.

Please note that interviews will be held week commencing 4th March 2024

Aboriginal and Torres Strait Islander Applicants
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people. 

La Trobe University is committed to creating a diverse and inclusive workforce. We take an intersectional approach by actively supporting and encouraging people of all backgrounds and abilities to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. Flexibility in interview format will be offered to shortlisted candidates.

All La Trobe University employees are bound by the Working with Children Act 2005.  If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.

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