Data Analyst, Advancement Business Intelligence and Reporting

• Office of the Vice President (Advancement and Community Engagement)

• Join UQ Advancement’s Business Intelligence & Reporting team

• Be part of an organisation with a meaningful purpose and impact 

• Based at our vibrant St Lucia Campus

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
• 17% superannuation contributions
• 17.5% annual leave loading
• Access to flexible working
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• On campus childcare options
• Cheap parking (from just $5.75 a day)
• Salary packaging options

About Advancement and Community Engagement

Throughout its history, The University of Queensland has benefited from the support of its alumni and community through engagement, volunteering and gifts. We are committed to positioning UQ as a worthy destination for philanthropy, ensuring future generations have access to educational opportunity and that we continue to deliver world leading research and innovation.

Equally, our focus is on building strong relationships with more than 325,000 alumni worldwide, as Change Makers. Together we create opportunities to share knowledge, skills, ideas and provide mentoring and peer coaching opportunities, that provide lifelong beneficial partnerships.

To learn more about philanthropy at UQ visit https://giving.uq.edu.au  To learn more about Advancement’s alumni engagement activities, visit https://alumni.uq.edu.au/

About This Opportunity 

The Information Management and Insights team within Advancement Services is responsible for the systems and information that drives the advancement business including system configuration and management, data analysis, reporting, predictive modelling, and identifying improvements to maximise business outcomes.

In this role, you will work as a member of the team to provide high-quality data, reports and analysis that drives successful alumni and philanthropic engagement for both advancement activities centrally and within faculties/institutes.

Key responsibilities will include: 

• As part of the Information management and insights team, co-ordinate and perform both ad hoc and scheduled data and reporting jobs, with the ability to self-manage, prioritise, negotiate and delegate as appropriate to manage a high workload, whilst maintaining strong customer and team relationships.
• Use a variety of software tools including The Raiser’s Edge, Crystal, Power BI and VisualCron to create new reports and dashboards as required, building in user self-service and job automation as much as possible.
• Create queries using the Raisers Edge query tools, SQL and other tools (e.g., KNIME, Power BI, Excel) to extract data and merge data sets with appropriate attention to verification, summarising and accurately interpreting and analysing data for clients
• Provide good actionable intelligence and analytics for incremental lift in alumni engagement, donor retention, gifts, and prospect targeting.
• Conduct appropriate checks and tests and to ensure all information provided has an appropriate level of accuracy and quality assurance.
• Proactively review and improve BAU tasks, by identifying, and implementing automation and self-service opportunities, including appropriate documentation and knowledge transfer.
• Ensure the provision of data complies with policy and procedures with respect to in-house approval channels, secure data transfer and data use and privacy in accordance with UQ and Advancement policies and procedures and both Australian and international information provision protocols (Information Privacy Act, SPAM Act, GDPR) and proactively raise any issues with the Senior Manager, Information Management and Insights
• Provide support as required for the new CRM transition as part of the CX program

This role is subject to The University’s Code of Conduct .  

This is a full-time (1FTE) continuing position at HEW 6. 

The full-time equivalent base salary will be in the range $88,099.39 - $94,512.08, plus a generous super allowance of up to 17%. The total FTE package will be up to $103,076.28 - $110,579.13 annually.  As these roles are covered by an Enterprise Agreement, you will also receive regular remuneration increases in line with the Enterprise Agreement.

About You  

• A degree in Information Technology, Statistics, Computer Science or a related area with subsequent experience, or an equivalent combination of relevant technical experience and or education / training.
• Strong communication and negotiation skills, and proven ability to develop and maintain positive, collaborative working relationships with a range of clients and internal stakeholders in a complex organisational environment.
• Self-motivated, work independently and demonstrated ability to meet competing deadlines in a multi-faceted team.
• Ability to analyse and interpret data and reporting by applying knowledge of the business context.
• Experience using a coding language (e.g., SQL, R, Python) to extract, manipulate and combine data.
• Experience using various tools (e.g., Tableau, Power BI, Excel) for creating reports and dashboards for data analysis and reporting.
• Demonstrated understanding of data structures and concepts via the ability to query, filter, manipulate and combine data and verify and accurately interpret results.
• Experience working within higher education Advancement, or the not-for-profit sector is desirable

In addition, the following mandatory requirements apply:

• Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment. 
• Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits. 

For more information about this opportunity, please contact Margaret Francisco – [email protected]

For application queries, please contact [email protected] stating the job reference number (below) in the subject line. 
 

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the ‘About You’ section  
• Resume 
   

At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on equity, diversity and inclusion .  We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in the broader community, whether that be gender identity , LGBTQIA+ , cultural and/or linguistic , Aboriginal and/or Torres Strait Islander peoples , or people with a disability . Accessibility requirements and/or adjustments can be directed to [email protected] .

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

Applications close 25 April 2024 at 11.00pm AEST (Job Reference Number – R-39052).

Please note applications will be reviewed as received. Candidates may be interviewed prior to the job closing date. We encourage candidates to apply as soon as possible. The University of Queensland reserves the right to close this application process early.