Customer Service / Administration Officer

• Fixed Term (until 31.03.2025), Part Time (0.6 FTE – 43.5 hrs/fortnight)
• Educational Quality and Integrity Directorate
• CQUniversity Bundaberg or Mackay 
• Higher Education Worker Level 4
• Total Remuneration $49,368 to $52,144 pa (including salary of $41,716 to $44,062 plus 17% superannuation and leave loading)

Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

This critical frontline customer service position is referred to as a Work Integrated Learning (WIL) Administration Officer and provides high-level frontline support to students as they prepare for their industry placements.

You will have exceptional customer service, interpersonal and organisational skills, and the ability to quickly acquire knowledge of university policies and procedures and develop skills in using our information systems.

• 6 weeks annual leave (includes 3 days shutdown over Christmas period)
• 5 days carer’s leave p.a.
• 17% superannuation (with the choice of joining an award-winning superfund)
• Access to an Employee Assistance Program

For further information about this position, please refer to the Position Description.

Applications Close: 11:59pm, Sunday, 2 June 2024

Job Requisition ID: 4673

Contact Details: 

Karl Doherty

07 4150 7188

[email protected]

When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position. Please note, applicants for the position must have full time work rights.

CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.