Curtin Connect Officer

Are you a dynamic, enthusiastic, and student-oriented individual with a passion for supporting others? If so, we have an exciting opportunity for you! Join our team as the next Curtin Connect Officer - Future Student Engagement and be the first point of contact for students embarking on their educational journey!

As a Curtin Connect Officer, you will play a pivotal role in providing exceptional support and guidance to prospective students across the entire student lifecycle. In this full-time role, you will have a strong focus on future student engagement, data collection and providing support and resources to those wanting to further their education.

You will thrive in a fast-paced environment and will have the ability to manage a high volume of enquiries across various channels - face to face, over the phone, online such as live chat, and the customer relationship management system. We are seeking a customer service champion who is a natural problem solver and can prioritise their time effectively. If you have a background in marketing and engagement, we are keen to hear from you, however this is not an essential requirement.

You will require current work rights in Australia that match the tenure of this role.

To learn more about this opportunity, please contact Brenton Lynn, Service Delivery Coordinator at [email protected].

About us

Curtin Connect is the student-centred hub for student services, support, and advice. The centre is high-functioning and dynamic, with a friendly and collaborative team that works under the model of continuous improvement and continually evolves with the changing tertiary education landscape. 

Curtin University offers a competitive remuneration and benefits package, a friendly and collaborative work environment, generous leave entitlements and superannuation, flexible working arrangements, and salary-packaging. Our vibrant campus includes an art gallery, gym, childcare and medical centre, and endless food options including a supermarket.
For more information about our university, please visit www.curtin.edu.au
Join us!

Please provide a cover letter, and your CV to allow us to assess your suitability for this role.
To view a copy of the Position Description, please copy and paste the following link into your web browser.
https://cloudstor.aarnet.edu.au/plus/s/RwhraCQplELQsGl
Applications close: 10PM AWST Tuesday 30 May 2023
 
Applicants should note that prior to appointment, you will need to have a current National Police Records check, and undergo character, integrity, and reference checks.

If you have any queries in relation to this application process, please contact our careers team on 08 9266 9000 (option 3,1).

Please note we are not accepting applications from recruitment agencies at this time.