Coordinator Service and Administration

Updated: about 1 year ago
Location: Melbourne, VICTORIA
Deadline: 12 Mar 2023

  • Full time
  • Continuing
  • Located at Bundoora Campus
  • HEO6 - $82,125 - $88,607 plus 17% superannuation

About the position

Infrastruction and Operations (I&O) work to enhance the experience for staff and students through the proactive, sustainable development, maintenance and improvement of University facilities, grounds and amenities. The Coordinator, Service and Administration will be responsible for a range of service desk functions ensuring quality customer service, prioritising and monitoring workflows, analysing data and identifying trends and reporting on progress.

You will;

  • Coordinate the I&O front desk functions including face-to-face, online and telephone customer enquiries, administration of work requests and permits, access to facilities and areas within campus, carpark management and high level administrative processes
  • Develop and enable the capability of staff within the team by monitoring and mentoring their performance to meet KPIs and requirements
  • Financial administration including invoice processing and creation of purchase orders

Skills and Experience

To be considered for this position, you will have;

  • A strong customer service mindset and commitment to meet timelines
  • Highly developed interpersonal skills and demonstrated ability to work with a wide range of stakeholders
  • Demonstrated experience managing the activities of others including coaching, motivating and performance management
  • Demonstrated ability to set priorities and monitor workflows with high aptitude to work with a variery of software packages

Please refer to the Position Description for other duties, skills and experience required for this position.

Welcome to Bundoora campus – Please click on the video link below: 

https://f.io/KDo0ceng

Benefits:

  • 17% employer contributed superannuation
  • On site child care facilities
  • flexible work arrangements
  • discounts for staff and their family members to study a range of La Trobe courses

How to apply

Closing date:  By 11:55pm Sunday 12 March 2023

Position Enquiries:  Tracey Khan – [email protected]

Recruitment Enquiries:  [email protected]

Position Description below:

 PD Coordinator Service and Administration.pdf

Please submit an online application ONLY and include the following documents:

  • Cover letter;
  • An up-to-date resume

Please scroll down to apply.

Why La Trobe: 

  • Develop your career at an innovative, global university where you’ll collaborate with community and industry to create impact. 
  • Enjoy working on our inspiring and stunning campuses – the perfect hub for industry, students and academics 
  • Help transform the lives of students, partners and communities now and in future

All La Trobe University employees are bound by the Working with Children Act 2005.  If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.



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