Coordinator, Communications and Engagement (Student Life)

Job no: 0057260
Location: Parkville
Role type: Full-time; Continuing
Department/School: Student and Scholarly Services
Salary: UOM 7 – $102,338 - $110,780 p.a. plus 17% super

• Work closely with diverse stakeholders across the University to ensure that staff and student communications are aligned for a holistic approach.
• Enhance staff engagement with Academic Advising, Peer Mentoring, and Melbourne Plus initiatives.
• $102,338 - $110,780, 17% super, benefits, and a flexible hybrid work environment!

About the Role
As the Coordinator, Communications and Engagement, you will play a key role in supporting the delivery of key Student Life initiatives, particularly Academic Advising, Peer Mentoring, and Melbourne Plus, the University’s co-curricular recognition program, through providing staff-facing communications. You'll work collaboratively, to plan, design and deliver program-wide coordinated communications strategies and campaigns to staff across the university designed to improve staff engagement with these programs. You will collaborate with stakeholders to ensure that staff and student communications are aligned for a holistic approach to the Advising, Mentoring, and Melbourne Plus initiatives.

Your responsibilities will include:

• Developing and implementing staff communications strategies and plans to support high levels of engagement with Academic Advising, Peer Mentoring, and Melbourne Plus. 
• Working collaboratively across teams to support the promotion of key university-wide messages, sharing intelligent content with other stakeholders for use in local communications. 
• Developing strategic communications plans that support operational enhancements and refinements in collaboration with stakeholders to sequence outputs and enable timely and effective implementation. 

Who we are looking for
We’re looking for people with extensive experience and skills in developing and implementing effective communication strategies to reach diverse audiences. You will have strong copy/content writing and editing skills that ensure clear, simple, and consistent messaging, including for the web or other online channels. You will be able to draw on your high-level organisational and time management skills, to prioritise workloads in order to ensure efficient delivery of tasks and work across teams.

You will also have:

• A degree or post-graduate qualification with substantial relevant experience; or extensive experience and management expertise; or an equivalent combination of relevant experience and/or education/training.
• Proven ability to use a range of communication channels, especially utilising digital media and technologies, to engage customers and stakeholders in innovative and challenging initiatives.
• Demonstrated excellent oral and written communication skills, with an ability to communicate to diverse staff, stakeholder, and client groups, both internally and externally to the University. 
• Demonstrated experience in problem-solving, including thinking creatively and working collaboratively with teams to solve business challenges and maintaining effective relationships with internal and external stakeholders

For further information regarding responsibilities and requirements please refer to the attached PD.

To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check.

This role requires current valid work rights for Australia.

Your new team – Student and Scholarly Services
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff.

What we offer you!
In addition to joining a supportive team and collaborating across the university, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!

The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn .   

Be yourself
We value the unique backgrounds, experiences, and contributions that each person brings to our community. For more information please visit our Diversity and Inclusion page.

We encourage and welcome applicants from diverse backgrounds.

We are dedicated to ensuring barrier-free and inclusive practices to recruit the most talented candidates. If you require any reasonable adjustments to the recruitment process, please contact us at [email protected] .

Aboriginal and Torres Strait Islander Applicants
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.

We recognise that reconciliation is central to our purpose. For more information please visit our Reconciliation page.

Join Us!
If you feel this role is right for you, please apply with your CV and cover letter outlining your interest and experience. Please note that you are not required to provide responses against the selection criteria in the Position Description.

Position Description