Clinical Education Support Officer

Updated: 4 months ago
Job Type: FullTime

Be part of building the future of veterinary clinical education at the University of Sydney.

  • Full time, Continuing employment, located on Camperdown Campus

  • Opportunity to provide technical knowledge and operational support to students, academic and teaching staff within University Veterinary Teaching Hospital Sydney (UVTHS)

  • Base Salary HEO 6 (35 hours) $91,644 p.a. - $ $98,796 p.a.+ 17% superannuation (a total package up to approximately $115,591 p.a.)  

About the opportunity

It is an exciting time to join the University of Sydney Veterinary Teaching Hospital!  We are building a new future that we want you to be a part of. A program of redevelopment is underway to become a flagship veterinary teaching hospital. Be part of building the future of veterinary clinical education at the University of Sydney.

As part of the School of Veterinary Science which is ranked #1 in the Southern Hemisphere, the University Veterinary Teaching Hospital Sydney (UVTHS) provides a clinical learning experience for veterinary students with staff engaged in professional training programs through provision of veterinary services to the public.

The Faculty of Science is currently seeking a Clinical Education Support Officer to work closely with the School’s Educational Designer and the education support team, supporting the provision of a broad range of educational support services to clinical academic and teaching staff, ensuring the needs of the work area are met effectively and efficiently.

The University Veterinary Teaching Hospital Sydney (UVTHS) is an essential component of the SSVS teaching and research program supporting the Doctor of Veterinary Medicine and other clinical postgraduate programs. The UVTHS provides caseload for students to complete their veterinary studies. In order to generate this caseload, the UVTHS operates as a commercial enterprise providing specialist and general services to the local and wider community of CBD and inner western Sydney. Working closely with the University Veterinary Teaching Hospital Sydney Academics, Professional veterinarians, nurses and other support staff, you will ensure day-to-day operations are carried out as business as usual to support student learning in the hospital.

As the first point of contact for students on rotations in the hospital, the clinical education support officer is responsible for triaging student enquiries to ensure timely, effective and efficient resolution.

About you

The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a Clinical Education Support Officer who has:

  • experience supporting the delivery of education programmes

  • administrative experience preferably in a tertiary organisation, working knowledge of academic institutions, structures and the higher education sector

  • demonstrated ability to work under pressure in a fast-paced and complex environment

  • effective and tactful communication skills (both verbal and written) together with strong problem-solving skills

  • excellent time and workload management skills with demonstrated ability to prioritise effectively, manage multiple tasks, meet deadlines and achieve required outcomes during busy periods

  • strong coordination and facilitation skills as well as attention to detail and the ability to follow up until a task is completed

  • superior computer skills, including knowledge and understanding of databases and experience with Microsoft Office

  • working understanding of relevant aspects of the Work Health and Safety Policy and relevant legislation, as applicable to the work environment.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTIQ . We welcome applications from candidates from all backgrounds.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. 

If you are a current employee of the University or a contingent worker with access to Workday, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Kirsty Keating, Recruitment Operations, Human Resources at

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The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close

Sunday 14 May 2023 11:59 PM
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