Casual Assessment and Enquiries Officers, SATAC

Updated: about 2 months ago
Location: Adelaide, SOUTH AUSTRALIA
Job Type: Temporary
Deadline: ; 10 Oct 2021 11:55 PM

Job no:506226
Work type:Casual
Campus:Adelaide
Categories:Administration, Student Services and Learning support


The South Australian Tertiary Admissions Centre (SATAC) seek expressions of interest for casual assessment and enquiries officers.

(HEO4) $42.49 to $46.57 per hour plus an employer contribution of 10% superannuation will apply.

Tertiary admissions environment with work during holiday period.

Casual Assessment and Enquiries Officers work under general direction as part of a team to process all incoming applications and provide information services to SATAC’s customers.  They are expected to provide excellent service to applicants and other members of the public via telephone, in-person, email and/or other communication mediums. From time to time, Casual Assessment and Enquiries Officers will also contribute to specific administrative and invigilation support duties. 

Casual Assessment and Enquiries Officers will quickly learn and work with complex procedural systems software to perform day-to-day duties. They will work constructively in a team and have well-developed communication skills with accuracy, attention to detail and a methodical approach to repetitive tasks while working to inflexible deadlines.   

Casual hours will vary according to demand with peak periods from August to January. Please note that the end of year period is SATAC’s busiest time of year and, therefore, these roles are not suitable for anyone with extended leave requirements during this time.

To be successful in this casual opportunity you will need:

  • Demonstrated ability to learn complex procedural and computer programs quickly. 
  • Demonstrated ability to consistently apply analytical, observational and decision-making skills in accordance with guidelines. 
  • Demonstrated ability to manage competing priorities, and complete tasks to meet deadlines  
  • Demonstrated customer service delivery, communication, and interpersonal skills. 
  • Demonstrated experience in working within a team and contributing to the achievement of shared goals.  

Further information including the position requirements are available here .

Your faculty's broader role

The South Australian Tertiary Admissions Centre (SATAC) Limited provides reliable, efficient and innovative tertiary admissions services to its member institutions and on a fee for service basis to other tertiary education institutions in South Australia and the Northern Territory.

SATAC manages centralised application and admissions processes on behalf of its members and participating fee for service institutions, as well as administering admissions aptitude tests, providing publication and research services, and acting as a one-stop shop for queries regarding application processes and outcomes.

Learn more at: www.satac.edu.au

If you have the talent, we'll give you the opportunity. Together, let's make history.

Click on the ‘Apply Now’ button to be taken through to the online application form. Please ensure you submit a resume, and upload a document that includes your responses to all of the selection criteria for this opportunity.

Applications close 11:55pm, 10 October 2021.

For further information

For a confidential discussion regarding this position, contact:

Ali Kelman

HR Officer, SATAC

Email: alison.kelman@satac.edu.au

Phone: 8224 4000 

The University of Adelaide is an Equal Employment Opportunity employer. Women and Aboriginal and Torres Strait Islander people who meet the requirements of this position are strongly encouraged to apply.

Apply now


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