Business Support Officer

• $78,854 to $87,624 pa (HEW 5)
• 2 x Full Time, Fixed-Term (to 31 December 2026), Joondalup campus
• Open to candidates with relevant work rights

BUSINESS SUPPORT OFFICER 
$78,854 to $87,624 PA (HEW 5)
JOONDALUP CAMPUS
2 X FULL TIME, FIXED-TERM TO 31 DECEMBER 2026 

YOUR OPPORTUNITY

• Join a team within one of Joondalup’s largest multicultural & diverse employers;
• Professional development, career progression, health & wellbeing programmes, and discounted onsite facilities including gym and parking;
• Apply your passion for business and systems improvement focused on customer experience.

If you are a highly motivated, customer-focused individual who thrives working in a complex customer-oriented and high-volume environment, liaising with stakeholders, and contributing to the development and production of the University’s teaching timetable, we would love you to join our Business Support team. You will be working in a team responsible for centrally managing many aspects of the academic teaching timetable, including liaison with colleagues in ECU’s Schools to capture requirements used to inform the development of the teaching timetable for all domestic ECU campuses.

You will have access to fantastic work conditions, facilities, and benefits in return for sharing your expertise and passion for working in a high demand customer environment to:

• Develop positive networks and relationships with key stakeholders to continually improve business processes within our Business Support team;
• Act as primary contact with stakeholders to assist in the collection of requirements and development of the academic teaching timetable;
• Share your expertise by training end users in system usage and functionality;

Your CV should evidence experience and capabilities within the following priority areas.

• Demonstrated business and requirements analysis skills;
• Knowledge management experience within complex business systems, including the ability to use tools to extract and interrogate the accuracy of data;
• Delivering results through effective planning and execution of process improvements, achieved through effective consultation with key stakeholders;
• Proven ability to investigate, identify and analyse key issues and associated alternatives, benefits, and costs to develop practical solutions (consider creative and innovative cost effective solutions);
• Demonstrated ability to manage varied and conflicting demands and projects to agreed standards and timelines;
• Some experience with the use of timetabling software and Student Management Systems is desirable but not essential.

You will also demonstrate personal attributes that are congruent with the University’s values of Integrity, Respect, Rational Inquiry, Personal Excellence, and Courage.

Benefits & Remuneration
This full time, fixed-term position attracts remuneration of $78,854 to $87,624pa plus 17% University superannuation contribution. Please visit our Employment Opportunities website for the full range of benefits including flexible working arrangements which may also be negotiated to meet your personal circumstances.

Contact
Interested applicants are encouraged to contact Jarrod Burgess ([email protected] ) for more information.

How to Apply
Please upload your resume and covering letter with reference to the advert and position description.

Closing Date:
Applications close onTuesday 28 May 2024 at 11:30pm AWST.  ECU reserves the right to commence shortlisting and the appointment process throughout the advertising period.

PLEASE NOTE: APPLICATIONS WILL ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE CURRENT VALID WORKING RIGHTS.

ECU is a diverse and inclusive workplace reflecting the differences in society. Specific strategies and initiatives are in place to address underrepresentation of specific groups. Applications are encouraged from suitably qualified people from all backgrounds. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

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